
Senior Business Systems Analyst
1 week ago
Job Overview
Join Quantrics Enterprises Inc. as a Senior Business Systems Analyst - ServiceNow (Work From Home).
Responsibilities- Work with Product Managers, Product Owners, and Business partners to analyze new features.
- Gather requirements and document in Jira/Confluence (user stories, acceptance criteria, etc.).
- Collaborate with Developers and Testers to ensure requirements/acceptance criteria are clear and understood.
- Participate in the testing process (review test cases, review test results, identify what tests are required in the regression test suite, identify what tests should be automated vs manual, etc.).
- Update product documentation.
- Work with Product Managers, Product Owners, and Business partners to analyze new features.
- Gather requirements and document in Jira/Confluence (user stories, acceptance criteria, etc.).
- Collaborate with Developers and Testers to ensure requirements/acceptance criteria are clear and understood.
- Update product documentation.
- Participate in the testing process (review test cases, review test results, identify what tests are required in the regression test suite, identify what tests should be automated vs manual, etc.).
- 7+ years of experience in Requirements Elicitation and Analysis.
- 7+ years of experience as a strong team player.
- 7+ years of experience in Testing Processes.
- 7+ years of Technical Proficiency.
- 7+ years of experience in Problem-Solving and Critical Thinking.
- Excellent communication skills in English (spoken and written, French is a nice to have).
- Knowledge of the Workforce management domain.
- Knowledge of ServiceNow platform, the Field Service Management (FSM) module is an asset.
- Familiar with Confluence and JIRA.
- Deep understanding of Agile Methodologies and Scaled Agile Framework.
- Scaled Agile Framework Product Owner experience an asset.
- University degree in computer science, software engineering, or other relevant discipline, or equivalent combination of education and experience.
Mid-Senior level
Employment typeFull-time
Job functionInformation Technology
IT Services and IT Consulting
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