Customer Care Executive
3 weeks ago
Your Role Here’s what you will be doing: Achieve monthly KPI and sales targets while preventing contract terminations and ensuring customer retention. Monitor and ensure customer service satisfaction, adapting to changing customer needs and market conditions. Conduct complete surveys and sell according to prescribed pricing and discount structures. Ensure all contract renewal and up-selling documentation is complete and accurate per SOP. Drive SHE policy compliance and achieve LTAR targets for Pest Control & Hygiene. Attend meetings for performance reviews, updates, and issue resolution. Maintain accurate records and submit reports on time. Respond promptly to customer complaints and inquiries following company SOPs and 2/24 promise. Conduct regular face-to-face customer visits to maintain relationships and improve retention. Identify and act on sales and collection opportunities to generate new business and improve collections. Attend trainings, meetings, and official company functions for business growth and compliance. Provide satisfactory after-sales service and maintain communication between clients and team. Manage customer accounts to ensure good credit status and assist with debt collection. About You The company is looking for: College graduate of any related course. Fresh graduates welcome. 1-2 years related experience preferred with strong sales and/or customer service inclination. Excellent communication and customer relation skills. Ability to multitask, prioritize, and manage time effectively. Proficient in MS Office applications. Willingness to work in Alabang, Muntinlupa. Benefits HMO (Health Insurance) from start date Group Personal Accident Insurance Group Term Life Insurance 13th Month Pay Paid non-working holidays After 6 months and passing the performance evaluation:Annual pay increase Vacation Leave Sick Leave with cash conversion Birthday Leave Paternity/Maternity Leave Matrimonial Leave Bereavement Leave Other perks Training & Development Attend required trainings, meetings, conferences, and official company functions necessary for business growth, government legislation compliance, and customer requirements. This job may close before the stated closing date. You are encouraged to apply as soon as possible. #J-18808-Ljbffr
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Customer Care Executive
6 days ago
Muntinlupa, Philippines Rentokil Initial Full timeRentokil Initial Rentokil Initial is an international business services company employing 62,900 colleagues across 90 countries. We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on...
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Customer Care Representative
2 weeks ago
Muntinlupa, Philippines Metacom Business Process Outsourcing Solution Inc. Full timeProvide exceptional customer service support via phone, email, and chat. Resolve customer inquiries and issues effectively and efficiently. Maintain accurate and detailed records of customer interactions. Collaborate with team members to enhance service delivery. Assist in the improvement of customer care processes and protocols. Requirements Educational...
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Financial Customer Care Associate
3 weeks ago
Muntinlupa, Philippines Metacom Careers Full timeOverview Start your career in the financial industry with Foundever Mandaluyong–Shaw. As a Financial Customer Care Associate, you will assist clients with their financial account inquiries while providing excellent customer service. This role is open to K-12 graduates or those who have completed at least 2 years in college—no work experience required....
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Supervisor Global Customer Care
3 days ago
Muntinlupa, Philippines Fadv Full timeSupervisor, Global Customer Care – Premier Accounts Make an impact. Lead with purpose. Grow with us. Are you a people‑first leader who thrives in fast‑paced environments and loves turning challenges into opportunities? Join our Global Customer Care team as a Supervisor for Premier Accounts , where you’ll lead a high‑performing team of 10–15...
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Staff Nurse
1 week ago
Muntinlupa, Philippines Fresenius Medical Care Full timeJob Responsibilities in detail: CUSTOMER SERVICE 1. Ensures the provision of outstanding customer service to all external and internal customers including patients and staff;2. Develops and maintains positive relationships through effective and timely communication with all customers;3. Addresses patient-related issues in a timely manner;4. Assess daily...
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Technical Services Engineer
1 week ago
Muntinlupa, Philippines Fresenius Medical Care Full timeDUTIES AND RESPONSIBILITIES: Serves as an effective team member and role model for other team members. Maintains accurate & complete inventory of medical equipment & systems in assigned areas. Provides timely & effective technical services (e.g., inspections, repairs, upgrades & overhauls) on dialysis equipment/systems (including water treatment) in assigned...
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Customer Care Representative
1 week ago
Muntinlupa, Philippines Inkorp Human Resource Services Full timeResponsibilities Answering incoming calls from customers, assisting with their questions, concerns, and complaints. Resolving customers' basic and complex issues. Deliver exceptional customer service throughout. Qualifications At least 2 yrs experience in the BPO setting. Experience in handling US health/auto/life insurance (preferred but not required)....
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Customer Care Representative
1 week ago
Muntinlupa, Philippines RSD Human Resource Management Consultancy Full timeResponsibilities Handle inbound and outbound calls, chats, or emails for financial account customers. Assist clients with account inquiries, billing concerns, card services, and transaction disputes. Provide accurate information and ensure compliance with financial policies and security procedures. Document customer interactions and resolutions in the...
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Customer Care Representative
1 week ago
Muntinlupa, Philippines ServiceFirst CX Full timeJob Description On-site - Muntinlupa Fresh Graduate/Student High/Senior High School Full-time Employee Recognition and Rewards Performance Bonus, Employee of the Month Award, Employee Recognition Program, Incentives Government Mandated Benefits Insurance Health & Wellness HMO Professional Development Job Training Bereavement Leave, Maternity & Paternity...
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Key Accounts Specialist- South GMA
2 weeks ago
Muntinlupa, Philippines GB Vision Care Inc. Full timeAbout the role As a Key Accounts Specialist is primarily responsible in managing directly the accounts under his/her territory at the following areas: South Greater Manila Area (Makati, Pateros, Taguig, Muntinlupa, Las Pinas, Paranaque). This full-time role is crucial in ensuring the success and growth of our business through strong client relationships and...