Customer Care Representative

3 weeks ago


Muntinlupa, Philippines ServiceFirst CX Full time

Job Description

On-site - Muntinlupa Fresh Graduate/Student High/Senior High School Full-time

Employee Recognition and Rewards

Performance Bonus, Employee of the Month Award, Employee Recognition Program, Incentives

Government Mandated Benefits Insurance Health & Wellness

HMO

Professional Development

Job Training

Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave

Read More

  • Evaluate loan applications to determine qualification and creditworthiness.
  • Review and verify financial documents submitted by applicants.
  • Explain loan products and address customer inquiries professionally.
  • Ensure compliance with lending regulations and internal policies.
  • Build trust and maintain customer satisfaction throughout the loan process.
  • High School Degree or College degree.
  • Previous sales or telemarketing experience.
  • Schedule flexibility to work at any time.
  • Strong sense of responsibility and customer-centric approach.

English Language

Customer Service

Problem Solving

Salesforce

Financial Literate

Technical Skills

Call Centre

Working Location

12th Floor, ServiceFirst Call Center & BPO, C26W+FJH, Alabang, Muntinlupa, Metro Manila, Philippines

If the position requires you to work overseas, please be vigilant and beware of fraud.

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  • withholds your ID,
  • requires you to provide a guarantee or collects property,
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