Junior IT Business Analyst | Night Shift | Onsite | BGC

6 days ago


Taguig, Philippines MicroSourcing Full time

Overview Position: IT Business Analyst – Night Shift, Onsite Location: GSC Tower, BGC, Taguig Work Set-up & Shift: Night Shift & On-Site Why join MicroSourcing? We offer competitive rewards, healthcare coverage on day one for you and dependents, paid time-off with cash conversion, group life insurance, performance bonuses, flexible work arrangements, and opportunities for continuous learning and career growth. Your Role Act as a rules development resource for client implementations, upgrades, and ongoing production support of the software. Consult, gather, and document intent and technical requirements, including testing rule functions, supporting QA testing, defect remediation, and managing Pivotal (CRM), JIRA, CRB and other methodology processes. Triadge, troubleshoot, and solve issues reported during implementation, Go Live, and post Go Live production support. Guide customers through impacts for routine content and rule updates Collaborate with Seniors and Engagement Managers for planning and client work management Provide forecasting inputs for each project, supply requested metrics, and attend all team meetings or client calibrations Follow and maintain compliance with current methodologies, tools, procedures, and processes Qualifications Bachelor’s Degree in Information Technology, Computer Science or related fields Fresh graduates welcome 1–3 years of experience as Business Analyst, Software QA or related Healthcare industry experience in payor environment or claims management is a plus Knowledge of User Acceptance Testing (UAT) and Software Development Lifecycle (SDLC) preferred Excellent written and verbal communication skills Ability to deliver client presentations and conduct customer orientation and training Proficient in Microsoft Office Applications, especially Excel Project management and coordination experience is a plus Amenable to work night shift and on-site in BGC About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is a leading offshore provider of managed services in the Philippines. We celebrate diverse talent and foster an inclusive culture where each individual can thrive. For more information, visit #J-18808-Ljbffr


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