Business Technology Head

7 days ago


Philippines Pickup Coffee Full time

IT Professional (Business Tech) The IT Professional (Business Tech) holds a pivotal role in bolstering and upholding the technological backbone of the organization. This multifaceted position encompasses an array of IT domains, including hardware, software, networking, and user assistance. Project Management Lead the charge on IT projects, encompassing ideation, design, system enhancements, migrations, and the integration of cutting‑edge technologies. Collaborate harmoniously with project teams to attain project objectives. Initial Milestone: Implementation of Oracle Netsuite ERP. Technical Support Provide a strategic approach to address hardware and software issues, offering invaluable technical support to end‑users. Swiftly diagnose and rectify IT‑related issues. Software Installation and Maintenance Execute the installation, configuration, and upkeep of software applications and operating systems. Ensure vigilant adherence to software licensing regulations. Hardware Maintenance Implement a forward‑looking strategy for the sustenance and upkeep of computer hardware, spanning desktops, laptops, servers, and peripherals. Execute scheduled hardware maintenance and upgrades when necessary. Network Support Establish and maintain effective oversight of local area networks (LAN) and wide area networks (WAN), guided by a strategic vision. Safeguard the constant connectivity of information systems. Cybersecurity Institute and perpetuate robust cybersecurity measures, encompassing firewalls, antivirus solutions, and intrusion detection systems. Disseminate cybersecurity best practices to enlighten end‑users. Data Backup and Recovery Formulate and uphold procedures for the safeguarding of critical data through meticulous backup and recovery mechanisms. Regularly validate and verify data backups to ensure data integrity. User Training Establish comprehensive training and assistance to end‑users to enable proficient utilization of IT resources and tools. Craft user guides and documentation as required. Vendor & Service Provider Management Foster productive interactions with IT vendors and service providers to ensure adherence to hardware and software procurement and maintenance agreements. Qualifications & Requirements Entry level experience in IT domains. Full‑time commitment. Strong knowledge in Information Technology, with experience in Food and Beverage Retail industries preferred. Location Makati, National Capital Region, Philippines #J-18808-Ljbffr


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