Head of Global Operations

4 weeks ago

Taguig, Philippines JLC EXPRESS MANPOWER CORPORATION Full time

Responsibilities

  • Lead and manage global operations strategy to optimize efficiency and productivity of workers or nurses.
  • Management and Oversee, Client rosters.
  • Collaborate with cross-functional teams to drive operational excellence.
  • Analyze performance metrics and implement improvements.
  • Ensure excellence in client service delivery leading the way in Age and Disability support services.
  • Managing the assessment of client's care, implementing care plans and successfully onboarding new clients.
  • Foster a culture of continuous improvement and innovation.
  • Manage client service feedback and ensure feedback process is addressed.
  • Ensure all documentation, procedures and reporting meets relevant guidelines and legislation.
  • Maintain and encourage a safe work environment in accordance with the occupational Health and Safety Legislation.
Qualifications
  • Education: Bachelor’s degree in Business Administration, Operations Management, or related field.
  • Experience: 1-3 years of experience in global operations or a similar role.
  • Skills: Strong work ethic, analytical skills, excellent written and verbal communication, operations management, leadership development, employee relations, creative problem solving, multitasking, and new business development.
  • Working Conditions: Fast-paced environment requiring adaptability and problem-solving.
  • Qualities: Strong leader, effective communicator, innovative thinker, and team-oriented.
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