Call Center Representative

3 weeks ago

Makati, Philippines Japanese Help Desk Inc. Full time

Job Description

Japanese Help Desk Inc.

Urgent ₱18.5-28.5K (Monthly) On-site - Makati No Exp Required High/Senior High School Full-time

Responsibilities
  • Answer customer inquiries via phone, email, or chat
  • Resolve complaints and provide effective solutions
  • Process orders, payments, and refunds
  • Assist with product and service support
  • Maintain accurate customer records in the system
  • Communicate clearly and follow company guidelines
  • Coordinate with other teams for issue resolution
  • Meet performance and quality metrics
  • Gather and relay customer feedback
Qualifications & Benefits
  • NO BPO experience needed – We’ll train you
  • Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome
  • 20% Night Differential
  • Paid Training & Incentives
  • 13th Month Pay
  • Vacation Leave / Personal Time Off – Paid
  • Anniversary Bonus
  • Annual Performance Increase
  • Work Onsite with a professional & supportive team

Call Centre English Language Customer Service Strong Work Ethic Team Player Problem Solving Organizational Skills Technical Skills Interpersonal Skills People Skills

Working Location

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