
Client Service Manager
6 days ago
Join to apply for the Client Service Manager - EMEA (Philippines) role at TGM Research About Us TGM Research is one of the fastest growing and most innovative market research companies, offering valuable insights to businesses across various industries. We are committed to delivering high-quality market research solutions to our clients by connecting them with the right participants through our online panels. Location: EuropeAbout The Team & Role You will be a part of Client Service Team and you will play a crucial role in coordinating research projects with internal and external stakeholders to ensure seamless project execution and high-quality data delivery. If you are a proactive, service-oriented individual with a passion for market research and online panels, we invite you to join our team and help our clients succeed in their research endeavours. Responsibilities Coordinate the execution of medium to complex research projects, ensuring timely delivery of results. Provide full guidance for sampling strategy development and monitor fieldwork performance. Monitor project financials and performance metrics, ensuring projects are delivered on time, within budget, and to client expectations. Maintain excellent day-to-day communication with internal teams and external clients, advising on potential roadblocks and corrective actions to ensure the best service and client satisfaction throughout the project lifecycle. Manage and grow a portfolio of small to medium size client accounts, ensuring client satisfaction, retention, and revenue growth. Identify opportunities for account expansion and upselling of additional services, driving incremental revenue generation. Participate in lead generation and new business activities, supporting the acquisition of new clients and opportunities. Working in the night shift supporting projects in the EMEA time zone Qualification 4-5 years of experience in project management within the market research online panel industry Proven ability to manage multiple complex projects simultaneously Experience working across international markets Excellent communication and interpersonal skills Fluent English, both speaking and writing; additional European language will be an advantage Excellent problem-solving abilities and organizational skills Proficiency in using Microsoft Office Suite Willing and able to work night shifts. Experience in quote preparation and client management – nice to have Benefits Fully remote position Competitive salary and performance-based bonuses Professional development opportunities International Team setup Flexible Working Policy A collaborative and innovative work environment Working with newest technologies and using modern tools (including MacBook) 21 days of holidays + bank holidays #J-18808-Ljbffr
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Client Success Partner
1 week ago
Capital District, Philippines Buscojobs Full timeJob Description The Client Success Partner is the primary relationship owner and trusted advisor for both Clients and their Offshore Filipino Teams. This role is responsible for ensuring exceptional service delivery, driving client retention and growth, and enabling offshore staff to perform at their highest potential. Success in this role is defined by...
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Marketing Client Success Specialist
2 days ago
Capital District, Philippines ProSource Full timeRole Overview We’re looking for a Customer Success Marketing Specialist to support the clients and help them get the most value out of the product. In this role, you’ll act as a trusted advisor, guiding law firms on marketing best practices, reviewing campaign performance, and ensuring they achieve their business goals. You’ll also build strong...
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Client Success Specialist, Dedicated Account
3 weeks ago
Capital District, Philippines PlanOmatic Full timeOverview Client Success Specialist, Dedicated Account – PlanOmatic. This remote role is available only in the Philippines. About PlanOmatic PlanOmatic provides quality photography, floor plans and 3D to the Single-Family Rental industry with speed and at scale, nationwide. With a network of photographers across the US, PlanOmatic serves property management...
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Capital District, Philippines HENEDROIT INC. Full timeOverview Client Service Administrator I Work From Home Setup I Knows XERO, ASIC, & ATO Central Luzon, Philippines Salary: ₱ 45,000.00 - 57,000.00 (Philippine Peso) Job Details Client Service Administrator I Work From Home Setup I Knows XERO, ASIC, & ATO Responsibilities With experience in the following: ASIC (Registrations of Company, Trust, ABN, TFN, GST,...
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Assistant It Manager
1 week ago
Capital District, Philippines Buscojobs Full timeMandaluyong, National Capital Region ₱ - ₱ Y Unity Outsourcing OPC Job Description WORK SCHEDULE: Monday-Friday 6 am-3 pm MST (Manila time: 8 pm-5 am) Remote (Work from home) Helpdesk Technicians play a pivotal role in delivering exceptional service to our Managed Agreement clients by utilizing client's comprehensive technology stack. Basic Functions:...
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Logistics Customer Service Representative
1 week ago
Capital District, Philippines Remote VA Full timeOverview RemoteVA PH is on the lookout for a Logistics Customer Service Representative who thrives in fast-paced environments and has proven routing experience with wholesalers. In this role, you’ll be the vital link between our clients and warehouse operations—making sure every order is processed, routed, and shipped on time. You’ll also play a key...
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Key Account Manager
2 days ago
Capital District, Philippines TVS Digital Full timeStable company with a strong employer brand Mission-driven, customer-centric organisation Training and mentorship to learn from best-in-class talent Competitive salary and Performance bonus Remote-friendly work culture The Key Account Manager (KAM) at TVS Digital is responsible for building customer relationships and becoming a trusted advisor and point...
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Project Manager
1 week ago
Capital District, Philippines Buscojobs Full timeOverview Clients work with marketing agencies to get their branding, digital marketing or websites right. An Account Manager is the key to a great working relationship between the client and the agency. We’re looking to upsize the team with a proactive Account Manager — an officer with the client’s success in mind. Responsibilities Manage customer...
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Ecommerce Manager
3 weeks ago
Capital District, Philippines Common Thread Collective Full timeOverview We are looking for a results-driven Ecommerce Manager to join Common Thread Collective (CTC). As an Ecommerce Manager, you will be instrumental in driving client success through strategic media buying, precision optimization, and data-driven forecasting. You will lead the development of accurate, insight-driven forecasts, ensuring that every...
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Assistant Account Manager
3 weeks ago
Capital District, Philippines GoTeam Full timeJoin to apply for the Assistant Account Manager role at GoTeam Join to apply for the Assistant Account Manager role at GoTeam Assistant Account Manager (Up to ₱40,000 + Remote + FREE AI Certification) At GoTeam, you won’t just manage client accounts—you’ll be instrumental in shaping a proud Filipino legacy. We leverage Filipino brilliance and AI...