Technical Support Representative

2 weeks ago


Quezon City, Philippines Ravxpert Inc. Full time

Responsibilities Provide technical assistance to potential customers during the pre-sales process. Collaborate with the sales team to understand customer requirements and demonstrate product capabilities. Respond to customer inquiries regarding technical specifications and configurations. Prepare and deliver product presentations and demonstrations tailored to customer needs. Assist in the development of technical proposal documents and solution specifications. Requirements Job Title: Technical Support Specialist Job Function: Pre-Sales Technical Support Responsibilities and Duties: Strong understanding of technical products and services offered by the company. Qualities and Traits: Excellent communication skills, both verbal and written, to effectively convey technical information. Qualities and Traits: Ability to build rapport with clients and understand their business needs. Qualities and Traits: Problem-solving mindset with a focus on customer satisfaction. #J-18808-Ljbffr



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