Assistant Manager, Merchant Analytics

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. About the Role The Grab Financial Group (GFG) Team oversees, shapes, and drives the strategy and growth initiatives of money movement for the Grab ecosystem in the Philippines. The team is at the forefront of digital innovation, focused on simplifying payments through secure, seamless solutions like e-wallets, card payments, and digital banking. As an Assistant Manager, Merchant Analytics in the GFG Team, you will help develop Grab's payments strategy for the Philippines. Your main focus will drive the adoption of GrabPay and cashless payment methods by understanding consumer behavior and trends. You will support projects around payments processing and facilitation, identifying new opportunities to reduce the cost of acceptance for Grab. You will merge analytical precision with creative innovation to foster growth and engagement across different customer segments. Your contributions will directly shape the evolution of cashless transactions in the region. Responsibilities Create marketplace programs to drive consumer adoption of GrabPay and cashless payment methods. Help develop strategic priorities based on internal and external analysis, which may involve building financial models and leading actionable functional deliverables. Collaborate with product, tech, operations, and other stakeholder teams to provide data insights to improve the payments infrastructure for the Grab platform. Conduct analysis and planning of strategic topics, using problem identification, structured problem-solving, and advising on implementation. Independently work with analytics and other relevant teams to develop business metrics, analyze performance, obtain applicable insights, and communicate progress and improvement across the organization. Create reports and presentations for leadership that communicate trends, patterns, insights, and forecasts with a well-structured storyline. Qualifications Passionate about solving problems, with expertise in data analysis to identify causes and important patterns. Proficient in Excel / Google Sheets (can maintain complex spreadsheets) and SQL. Proficient in R or Python. At least 2 or more years of experience using AI tools and Large Language Models (LLMs). Experience in banking, FinTech, or consultancy. What We Offer We care about your well-being at Grab, here are some of the global benefits we offer: Term Life Insurance and comprehensive Medical Insurance. GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave Confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. FlexWork arrangements such as differentiated hours We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. #J-18808-Ljbffr