Collections Associate
3 weeks ago
Overview Collections Associate (Makati and Alabang) – Join to apply for the Collections Associate (Makati and Alabang) role at Security Bank Corporation. Direct message the job poster from Security Bank Corporation. Responsibilities Perform collections callouts and emails according to the collections workflow using the bank’s collections system. Review client information before and during calls using the collections system and other resources provided by the department. Answer client questions and provide support in resolving complaints, concerns, and issues. Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensure accurate documentation of all transaction information into the collections system. Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner. Focus to meet set productivity and efficiency targets, and continuously try to improve performance related to established KPIs. Ensure that all communication with the client is conducted professionally and respectfully. Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of K-PTPs daily, Cash collected from the target (team KPI), % of K-PTP out of all connects, Call-Quality (per QA methodology)). Qualifications Bachelor’s Degree in any field with at least 2 years of experience in Collections Knowledge of the bank’s products and processes, BSP Circulars related to collections particularly Circular 857- Consumer Protection Framework and industry practice in Complaints Management Good verbal and written communication skills Excellent interpersonal skills and ability to adjust and interact with all levels of personnel Must have good critical thinking skills and exercise sound judgment Willing to be assigned in both Alabang and Makati offices About Security Bank Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on Forbes’ World’s Best Employers 2023 list. At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.” Start your BetterBanking career with us today. #J-18808-Ljbffr
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Collection Associate
2 weeks ago
MAKATI CITY, Philippines PTC HOLDINGS CORPORATION Full timeThe Collection Associate is expected to support the day-to-day collection activities of the business unit. Responsible for updating accounts receivable (AR) reports for individual accounts. Key duties include participating in calls and responding to emails related to collections, following up on payments from accounts that are past due, and securing...
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Collections Associate
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Billing and Collections Associate
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Collections Associate
4 weeks ago
Makati, Philippines Security Bank Corporation Full timeCollections Associate (Makati and Alabang) Join to apply for the Collections Associate (Makati and Alabang) role at Security Bank Corporation About the Role As a Collections Associate , you will perform collection activities through outbound communication efforts via the bank’s devices and document all transactions into the collections system for Auto and...
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Billing and Collections Associate
4 weeks ago
Makati, Philippines Federal Land & Nomura Real Estate Full timeOverview Responsible for the full-cycle collection of outstanding past-due accounts. This involves direct inbound and outbound customer contact to resolve issues, address queries, and reduce overall delinquency. Responsibilities Manage Collections: Conduct collection calls and correspondence to recover past-due funds and reduce assigned portfolio...
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Collection Assistant
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Makati Central Post Office P, Philippines Active Realty and Development Corporation Full time ₱80,000 - ₱250,000 per yearob Qualifications:Graduate of any finance or business-related coursesWith at least 1 year experience in customer service is preferred ; Fresh graduates are welcome to applyExcellent writing and verbal communicationCollaborative, team player and good organizational skillsPreferably good attention to detailProficient in using MS Office ApplicationsBackground...
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Makati, Philippines Credit Corp Inc Full timeOverview Be part of our collections team and land a job before the Holiday season Credit Corp Group is not your average Debt Collection agency. We are an ASX200 company, with 2 main business streams: debt purchase and consumer lending productively operating across different branches in Australia, New Zealand, USA and Philippines. Our results in recent years...
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Credit and Collection Supervisor
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Makati, Philippines Metro Pacific Fresh Farms Full timeCredit Collections Supervisor Location: Taguig, National Capital Region, Philippines Job Summary The Credit and Collection Supervisor is responsible for overseeing the company’s credit evaluation, billing, and collection activities to ensure healthy cash flow and minimize bad debts. The role supervises credit assessments, monitors receivables, enforces...
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Data Collection Associate
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In House Collection Associate
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Makati City, National Capital Region, Philippines Toyota Financial Services Full time ₱192,000 per yearHandles and monitors in-house collection follow-up bucket of 1-30 days past due.Negotiates settlement or promise to pay date from past due accounts; advises and counsels clients then recommends actions.Handles in-house collection inquiries of walk-in clients; discusses and explains comprehensively to clients all necessary information.Documents follow-up...