Payroll Manager

Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a Payroll Manager. You will oversee all aspects of payroll processing and administration to ensure accurate and timely payment of wages and benefits to employees. You will be responsible for managing payroll staff, implementing payroll policies and procedures, and maintaining compliance with relevant regulations. The ideal candidate will have strong leadership skills, extensive knowledge of payroll processes, and the ability to collaborate effectively across departments. To be considered, please complete a full application on our company careers page, including all screening questions and a brief pre‑employment test. Key Responsibilities Oversee the end-to-end payroll process, including data input, calculation of wages, and processing of payroll transactions. Ensure accurate and timely payment of salaries, bonuses, commissions, and benefits to employees. Review and approve payroll runs before finalizing payments. Manage payroll-related tasks, such as new hire setup, employee deductions, garnishments, and wage adjustments. Maintain employee records and ensure accuracy of payroll data in the payroll system. Process payroll corrections and adjustments as needed. Stay current on federal, state, and local payroll tax laws and regulations. Ensure compliance with tax withholding requirements, reporting obligations, and filing deadlines. Prepare and submit payroll tax returns, including W-2 forms and quarterly filings. Coordinate with HR and benefits departments to administer employee benefits, including health insurance, retirement plans, and leave accruals. Deduct and remit employee contributions for benefits programs. Conduct periodic audits of payroll records to ensure accuracy and compliance with policies and regulations. Respond to audit inquiries and provide documentation as needed. Identify opportunities for process improvements and automation in payroll processes. Implement best practices to streamline payroll operations and enhance efficiency. Supervise and mentor payroll staff, providing guidance and support to ensure high-quality work and professional development. Conduct performance evaluations and provide feedback to team members. Liaise with payroll service providers and software vendors to ensure smooth operation of payroll systems and services. Resolve issues and escalations related to payroll services. Candidate Qualifications Bachelor’s Degree in Accounting, Finance or related field. 3+ years of previous payroll processing experience. Knowledge of payroll processes: garnishments, benefit deductions, taxes, FMLA, Work Comp, LOA. In-depth knowledge of payroll processes, tax regulations, and compliance requirements. Strong analytical and problem-solving skills, with attention to detail and accuracy. Excellent communication and interpersonal skills, with the ability to interact effectively with employees, managers, and external stakeholders. Ability to prioritize tasks, meet deadlines, and work effectively in a fast‑paced environment. Intermediate knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook). Compensation & Benefits Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. Health Maintenance Organization (HMO) coverage plus a dependent. Dental coverage. In‑house dental assistance worth 5,000 Philippine pesos. Free meals during training. Career growth and learning opportunities. Allowances for rice, clothing, laundry and meals. Performance and loyalty bonuses. Frequent workplace disinfection and fogging. Opportunities for growth and promotion. Employee shuttle services. Company retreats and off‑site events. Recognition gifts, raffles, rewards, and treats. Physical Requirements This job operates in a professional office environment. The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty pounds. Conditions of Employment Must be authorized to work in the country where the job is based. Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. Equal Opportunity Employer At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person’s merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal‑opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. Apply today #J-18808-Ljbffr