
Customer Care Representative
3 weeks ago
Overview
Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. Your responsibilities include answering calls, troubleshooting issues, processing requests, and maintaining professionalism in all interactions. No prior experience is required—we provide comprehensive training to equip you with the skills needed to succeed in the BPO industry.
Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp We value hard work, dedication, and tenure—grow your career with us and be part of our success
Responsibilities- Answer customer calls and handle inquiries.
- Troubleshoot issues and provide resolutions to customers.
- Process requests accurately and efficiently.
- Maintain professionalism and provide a positive customer experience in all interactions.
- At least 18 years old.
- High school graduate (old curriculum) or senior high school graduate.
- Good English communication skills.
- Willing to work onsite and in shifting schedules.
- No prior call center experience needed – training will be provided.
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