Business Continuity Lead

Overview

The purpose of this role is to lead and maintain the technical functions of business continuity and crisis management, ensuring successful implementation, execution, and delivery of all systems and tools in compliance with policies and regulations. This role involves advising and supporting the business unit in meeting regulatory requirements through the completion of operating models and frameworks, as well as assisting Business Continuity Management activities.

Responsibilities

• Support and advise the business through the review process of the business continuity plan (BCP) and Crisis Management Framework.
• Coordinate the document publish and test the organisation's BCP in line with relevant standards and regulatory requirements.
• Liaise with business partners to coordinate the annual BCM Program and identify opportunities for improvement.
• Deliver Operating Models/Frameworks, including planning and executing divisional Business Continuity Management (BCM) activities.
• Support the establishment of an effective Group Governance model for BCM.
• Maintain and review Business Continuity Management policies, processes, and systems.
• Conduct quality assurance reviews of BCP and Crisis Management plans.
• Plan and execute business continuity testing and manage issue resolution.
• Provide on-call advice and support for real issues, incidents, and crises.
• Deliver BCM training and awareness across the BC Community.

Work Experience

Necessary Work Experience includes:

• Moderate relevant experience.

Preferred Work Experience includes:

• Experience in business continuity and crisis management.
• Project management experience.
• SharePoint development and administration of Business Continuity (BC) systems.
• Experience developing and delivering programs in crisis management or related fields.
• Relevant experience in complex organisations with matrix structures, 3rd party services, and offshore functions.

Qualifications

Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.

Global Disclaimer

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

US Only - Travel Frequency

Occasional (approximately 5-10 trips annually)

US Only - Physical Demands

General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

Skills

Analytical Thinking, Business Continuity, Communication, Crisis Management, Critical Thinking, Customer Service, Customer Value Management, Decision Making, Incident Response, Intentional collaboration, Managing performance, Risk Management, Stakeholder Management, Strategic Advisory, Waterfall Model

How to Apply

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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