Digital Content Management Specialist

Position Digital Content Management Specialist Location: Central Luzon Work setup & shift: Remote | Day Shift What's in it for you? Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off) Employee Referral Program Work Life Balance Your Role As a Digital Content Management Specialist, you are responsible for: Digital Content Management Specialist combines creative design and digital content expertise to produce engaging educational materials. Working with the Production and Education teams, this role supports the full content lifecycle — from design and CMS integration to AI-assisted learning resource development — ensuring all outputs are accurate, visually consistent, and aligned with brand standards. Key Responsibilities Content Management & Production Build, upload, and maintain interactive learning resources (quizzes, question sets, exams) within the CMS. Maintain version control and ensure digital content remains accurate, current, and properly organized. Perform ad hoc content and data management tasks to support digital production workflows. AI-Enhanced Content Development Use AI tools (e.g., ChatGPT, Gemini) to draft, refine, and optimize Study Notes and other educational content. Standardize AI-generated content to match templates, tone, and style guidelines. Research and implement AI-driven improvements for content accuracy and efficiency. Design & Visual Production Design and format digital and print assets, including layouts, illustrations, and templates for online and textbook use. Collaborate with the Senior Graphic Designer and Education teams to maintain brand consistency and visual quality. Prepare, refine, and quality-check design files for production across multiple platforms and formats. Utilize AI-assisted design tools (e.g., Adobe Firefly, DALL·E) to streamline creative output. Contribute to concept development, storyboarding, and visual mock-ups for new educational initiatives. Skills & Experience Qualification in Graphic Design, Visual Communication, or related field (or equivalent experience). Proficient in Adobe Creative Cloud (Illustrator, Photoshop, InDesign). Strong familiarity with Content Management Systems (CMS). Experience using AI tools for content creation or design enhancement. Exceptional attention to detail, organization, and communication skills. Ability to balance creative and technical tasks within tight deadlines. Proven experience in collaborative, fast-paced production environments. Personal Attributes Creative & Analytical: Combines artistic vision with structured, data-informed content logic. Collaborative: Engages effectively with cross-functional teams. Adaptable: Shifts smoothly between design, content, and system-focused tasks. Innovative: Explores emerging tools and methods to improve efficiency and quality. Organized & Reliable: Consistently delivers accurate, high-quality outputs on schedule. About Beepo Beepo is a Probe Group company, a full-service Australian-owned outsourcing company, with a team of 15,000 across 6 countries — the largest, and most diverse Australian-owned customer experience outsourcing provider. Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent. You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly. *Terms and conditions apply #J-18808-Ljbffr