Lead Business Analyst

TRAILD: Who are we?

TRAILD is a dynamic, fast-growing SaaS company that streamlines, automates and protects Accounts Payable.

Just as your bank provides always on risk protection for your credit card, TRAILD provides a similar level of security to help businesses protect their B2B payments from fraud, errors and mistakes.

Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and IFS to help clients make their AP process more streamlined, automated and secure.

We have a rapidly growing client base, so you are about to board the rocket ship at the right time. This is an opportunity to make a real impact and with your help we can support more businesses digitise their existing operations with enhanced automation and security.

Hear how TRAILD customers speak about us here .

The Role: Want to be a part of our exciting growth journey?

We are seeking a Revenue Operations Lead that is both strategic and hands-on to be the backbone of our fast-scaling sales, marketing, and customer success engine. This is a high-impact role where you will shape how data, processes, and systems drive growth across the business.

You will mentor our RevOps Analysts, build automated workflows, and create scalable reporting frameworks that provide the insights needed to accelerate revenue. Your work will directly influence decision-making at every level of the organization.

Key Responsibilities

• Build integrations and workflows for seamless, end-to-end funnel tracking across Sales and Marketing.

• Identify and implement AI-driven tools to improve forecasting, prospecting, and campaign execution.

• Design and maintain real-time dashboards to track pipeline and revenue performance.

• Develop scalable reporting infrastructure to support sales strategy, marketing attribution, and customer usage analytics.

• Collaborate cross-functionally with Sales, Marketing, Customer Success, and Product to align systems and strategies.

• Automate key processes to improve efficiency and enable data-driven decision-making.

• Transform complex data into clear, actionable insights for leadership.

• Manage the full lead lifecycle: cleansing, enrichment, CRM upload, and distribution.

• Produce and distribute regular sales and marketing reports to senior leadership.

• Conduct sales performance analysis (conversion rates, lost reasons, ERP performance, forecasting).

• Test sales and marketing automations within Pipedrive prior to deployment.

• Document SOPs in Confluence to ensure clarity and scalability.

• Mentor and develop Revenue Operations Analysts based in the Philippines.

Who You Are:

• 5+ years of experience in Revenue, Sales, or Business Operations within a B2B SaaS GTM environment (startup or high-growth preferred).

• Proven experience in a senior analyst or lead role with demonstrated team coaching and mentorship.

• Hands-on experience managing or leading a CRM migration.

• HubSpot and/or Clay experience is a plus.

• Expert-level Excel skills and strong knowledge of BI tools (Sigma, Power BI, Tableau, etc.).

• Advanced data analysis and forecasting capabilities.

• Passionate about automation, process improvement, and scalable systems.

• Proactive problem-solver and natural go-getter who thrives in a fast-paced, high-growth environment.

• Strong communicator and collaborator with a hands-on, adaptable, and scale-up mindset.

The Perks of Working at TRAILD

• Flexibility: we offer a range of remote, hybrid and flexible working options.

• Global team: we are growing across APAC, NA and EMEA and have team all across the world.

• We are growing at an exponential rate, this is an opportunity to get involved with a true rocketship with all the excitement and opportunities that comes with it

• Our team genuinely loves working at TRAILD: we scored a 78 on our 2025 eNPS survey.

Please note that the final applicants for this job will be asked to consent in writing to a police check / criminal background check to the extent permitted by law in your jurisdiction of employment