Software Support Engineer- Java

3 days ago

Manila, Philippines Amdocs Full time

Software Support Engineer - Java Location: Philippines - BGC (Amdocs Site) Job ID: Required Travel: Minimal Responsibilities You will provide engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications. You will investigate, debug and reproduce issues, provide fixes and workarounds and verify changes to ensure continued operability of the software solution. You will demonstrate continuous improvements and increased efficiency to the software or business processes utilizing Software Engineering tools, innovative techniques and the reuse of existing solutions. You will contribute to meeting the SLAs and KPIs as applicable for the account and unit - for example, responsiveness, resolution, software quality, etc. You will communicate with internal/external customers to enhance the understanding of customer problems, and verify that an appropriate resolution has been applied. Qualifications Bachelor's degree in Science/IT/Computer Science or equivalent Strong technical, analytical, problem solving, and communication skills Required knowledge in C++, Java, SQL & Unix Benefits You will gain valuable experience and wide knowledge of Software integrative systems. You will be exposed to advanced market technologies. You will work with multiple channels and diverse areas of expertise. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce. #J-18808-Ljbffr

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