Financial Services

2 weeks ago


Philippines Buscojobs Full time

Baguio Customer Service Representative (Healthcare)

Baguio, Benguet M&J Solutions Provider Inc.

Posted today

Job Description

QUALIFICATIONS :

  • At least BPO Experience
  • Willing to start ASAP and to work in graveyard or shifting schedule.
  • Excellent English communication skills.
  • Strong comprehension skills.

RESPONSIBILITIES :

  • Answer courteously inbound calls.
  • Respond to customer inquiries.
  • Provide personalized customer service by responding to the needs of the customers. Ensure feedback from the customer to further improve customer services.
  • Manage and update customer databases with the status of each customer. Coordinate with the dispatch team to send products or provide services on time to customers.
  • Build customer loyalty by follow-up of customer calls. Evaluate the problems of the customers and provide logical lasting solutions.

Salary : From Php17,000.00 per month

Benefits :

  • Paid training

Schedule :

  • 8 hour shift
  • Evening shift
  • Night shift
  • Shift system

Supplemental Pay :

  • 13th month salary
  • Bonus pay
  • Performance bonus
  • Yearly bonus

Education :

  • Bachelor's (preferred)

Experience :

  • BPO: 1 year (preferred)
Call Center Associate

Posted today

Job Description

QUALIFICATIONS :

  • Must have strong verbal and written English communication skills
  • 35 kilometers away from the site
  • Can do onsite work in Baguio

RESPONSIBILITIES :

  • Effectively manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Follow communication procedures, guidelines and policies

Salaries and Benefits :

  • Salary: Up to Php20,000.00 per month
  • Benefits: Paid training

Schedule :

  • 8 hour shift

Supplemental Pay :

  • 13th month salary
  • Bonus pay
  • Yearly bonus

Education :

  • Junior High School (preferred)

Language :

  • English (preferred)
Call Center Agents, Easy Accounts - Tempo Wfh

Posted today

Job Description

What we can offer?

  • HMO Benefits
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
  • Guaranteed this is a one-day hiring process.

Responsibilities

  • Provide knowledgeable answers to questions about the product, pricing, and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

Qualifications

  • College grads with/without work exp.
  • Senior high grad with/without work exp. (any field)
  • College undergraduate with 60+ units earned with/without work experience (any field)
  • High school graduate (grade 10) with 2 years or more work exp. (any field)
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

Job Types : Full-time, Permanent, Fresh graduate

Salary : Php15,000.00 - Php18,000.00 per month

Benefits :

  • Additional leave
  • Company events
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided
  • Transportation service provided
  • Work from home

Schedule :

  • Day shift
  • Night shift
  • Rotational shift

Supplemental Pay :

  • 13th month salary
  • Anniversary bonus
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Tips
  • Yearly bonus

Language :

  • English (preferred)
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