E-Commerce Sales Support Specialist

3 hours ago

Batangas City, Philippines TalentPop App Full time

Job Overview Join TalentPop App as an E-Commerce Sales Support Specialist. At TalentPop App, we’re redefining how e-commerce brands connect with their customers — turning every interaction into an opportunity for engagement, retention, and sales. As a E-Commerce Sales Support Specialist , you’ll be the voice that helps customers complete their shopping journey, recover abandoned carts, and discover products they’ll love. We’re looking for someone with a passion for sales, thrives in an e-commerce environment, and enjoys converting conversations into conversions — this role is for you. Responsibilities Customer Engagement: Assist customers via chat, email, phone, and SMS with inquiries about products, orders, and returns while promoting a positive and sales-oriented experience. Drive Sales: Proactively identify opportunities for upselling, cross‑selling, product bundling, and subscription recovery to increase conversions and customer retention. Recover Opportunities: Support efforts like abandoned cart follow‑ups, winbacks, and post‑purchase engagement to maximize sales potential. Order Management: Resolve order concerns quickly and accurately, turning potential issues into successful customer experiences. Represent the Brand: Ensure every interaction reflects the brand’s identity, values, and tone for a consistent premium experience. Insights & Collaboration: Track customer interactions and share trends with internal teams to optimize sales strategies and overall customer engagement. Qualifications At least 1 year of proven remote/online sales and customer support experience. Prior e‑commerce experience (upselling, cross‑selling, subscription recovery, abandoned cart assistance, or post‑purchase support). Strong persuasive communication skills and a natural ability to convert leads and close opportunities through excellent relationship‑building. 1 year of customer service experience via phone, email, or chat is required; e‑commerce sales experience is a big plus. Familiarity with Shopify, Gorgias, Zendesk, CRM tools, or customer engagement platforms is a plus. Self‑motivated, goal‑oriented, and able to thrive in a fast‑paced remote environment. Technical Requirements A personal PC or laptop with an i5 processor or higher. A stable internet connection with at least 15 Mbps upload and download speeds. A quiet, professional workspace for calls. Benefits Earn commissions and enjoy annual performance‑based raises. Paid time off to relax and recharge. HMO health coverage or a monthly health stipend for your well‑being. Performance and recognition bonuses for top achievers. 100% permanent work‑from‑home setup — skip the commute A supportive, friendly team culture with real opportunities for growth. Application Code Please include the application code BCS when applying. Seniority Level Entry level Employment Type Full‑time Job Function Other Industries IT Services and IT Consulting Location Baguio City, Cordillera Administrative Region, Philippines Ready to represent top e‑commerce brands and help customers complete their online shopping journey? Apply now to become an E‑Commerce Sales Support Specialist at TalentPop App Referrals increase your chances of interviewing by 2x. #J-18808-Ljbffr

  • E-Commerce Sales Support Specialist

    3 hours ago

    Zamboanga City, Philippines TalentPop App Full time

    Join TalentPop App as an E-Commerce Sales Support Specialist! At TalentPop App, we’re redefining how e-commerce brands connect with their customers — turning every interaction into an opportunity for engagement, retention, and sales. As an E-Commerce Sales Support Specialist , you’ll be the voice that helps customers complete their shopping journey,...

  • E-Commerce Sales Support Specialist

    3 weeks ago

    Iloilo City, Philippines TalentPop App Full time

    Join TalentPop App as an E-Commerce Sales Support Specialist! At TalentPop App, we’re redefining the way e-commerce brands connect with their customers. We partner with fast-growing online businesses to provide top‑tier customer service and sales support that enhances every step of the buyer’s journey. If you’re someone who takes pride in turning...

  • E-Commerce Sales Support Specialist

    3 weeks ago

    Cavite City, Philippines TalentPop App Full time

    Join TalentPop App as an E-Commerce Sales Support Specialist! At TalentPop App, we’re redefining the way e-commerce brands connect with their customers. We partner with fast-growing online businesses to provide top-tier customer service and sales support that enhances every step of the buyer’s journey. If you’re someone who takes pride in turning...

  • E-Commerce Specialist

    2 weeks ago

    Caloocan City, National Capital Region, Philippines Mototrend Interprises Incorporation Full time ₱216,000 - ₱264,000 per year

    Mototrend Enterprise's Inc. is looking for an E-commerce Specialist who will:Manage and update product listings, descriptions, pricing, and images across e-commerce platforms (especially Shopee & Lazada)Monitor stock availability, coordinate with inventory and logistics teams to avoid out-of-stock or overselling issues.Execute online sales campaigns,...

  • E-Commerce Sales Specialist

    3 days ago

    Makati City, National Capital Region, Philippines Gobocreative Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Role SummaryStrategize and execute sales strategies and achieve targets. This role primarily focuses on campaign execution, promotional activities, monitoring sales performance, and coordinating with internal teams to ensure smooth sales operations and enhance brand presence on e-commerce platforms.Key ResponsibilitiesBrand & Marketing...

  • E-Commerce Specialist

    3 weeks ago

    Quezon City, Philippines Peridou Inc. Full time

    E-Commerce Specialist manages and optimizes online sales channels to drive revenue growth and enhance customer experience. They develop and implement strategies to increase website traffic, improve conversion rates, and maximize sales performance. This role involves managing online inventory, developing marketing campaigns, optimizing paid advertising, and...

  • E-commerce Specialist

    6 days ago

    Quezon City, Philippines VDP Distribution OPC Full time

    The E-Commerce Specialist is responsible for managing and optimizing the company’s online sales channels to drive revenue growth and improve customer experience. This role includes handling product listings, digital marketing campaigns, order fulfillment coordination, and data analysis to ensure efficient online operations. Key Responsibilities: Manage and...

  • E-Commerce Sales Outreach Specialist

    6 days ago

    Quezon City, Philippines TalentPop App Full time

    Join to apply for the E-Commerce Sales Outreach Specialist role at the TalentPop App . At TalentPop, we partner with some of the fastest-growing e-commerce brands to deliver world-class customer experiences and drive revenue through smart, strategic support. We’re currently expanding our Sales Outreach Team and looking for high-performing individuals who...

  • E-Commerce Specialist

    2 weeks ago

    Quezon City, Philippines Akari Lightning and Technology Corporation Full time

    About the role Join our dynamic team at Akari Lighting and Technology Corporation as an E-Commerce Specialist. In this exciting full-time role, you will be responsible for driving the success of our online sales channels and digital marketing initiatives. Based in Quezon City Metro Manila, you will play a key part in expanding our reach and engaging our...

  • E-Commerce Sales Outreach Specialist

    6 days ago

    Tarlac City, Philippines TalentPop App Full time

    E-Commerce Sales Outreach Specialist – TalentPop App Join TalentPop – Where Top Performers Thrive At TalentPop, we partner with some of the fastest-growing e‑commerce brands to deliver world‑class customer experiences and drive revenue through smart, strategic support. We’re currently expanding our Sales Outreach Team and looking for...