Store Manager

3 weeks ago

Cebu City, Philippines Ace Hardware Full time

We are looking for an individual who can help us ensure the growth and profitability of the store by providing quality customer and employee support services; guarantees operational efficiency and optimal performance of staff inside the store through selling, accurate counter and treasury operations, effective supervision of store's transactions, constant monitoring, reordering & transferring of stocks; proactive team management and development; and consistent in reporting sales to management. Specifically, you be doing the following:

Responsibilities
  • Achieves financial objectives by achieving and monitoring daily sales targets of outright and consignor items, controlling petty cash and counter transactions, analyzing variances, and initiating corrective actions
  • Ensures merchandise availability by constant monitoring, reordering & stock transfers
  • Monitors own and staff’s daily sales performance vs targets and ensures measures are put in place for its accomplishment
  • Determines team strategy to reach sales targets by reviewing inventory movement of all product categories
  • Secures merchandise by adhering to security systems and shrinkage is maintained at acceptable levels
  • Ensures security and safety control measures relative to all store operations.
  • Ensures delivery of fast and accurate counter service and monitors compliance of team with counter operations process guidelines and policies
  • Maintains excellent store merchandise displays, compliant to standards & approved store layout
  • Maintains store cleanliness & ensures store selling assets are in working condition
  • Entertains all walk-in wholesale/corporate client of the store on a one-on-one basis.
  • Explains to customers every inquiry about the products, its features, benefits, application, and technical specifications.
  • Coordinates with merchandising for all orders and if the items are not available, have it sourced out to complete order.
  • Coordinates with Central Warehouse and Branch Warehouse Supervisor on the time frame of delivery and gives feedback on the delivery date. In case there is a conflict of dates, a workable solution be proposed and accepted.
  • Coordinates repairs and other after sales service.
  • Manages and develops customer data base of the store
  • Contributes to merchandising and marketing activities; through the monitoring and feedback of the effect of any sales promotion; implementation of window activities; using business bulletin information to push sales; and the deliberate studying of trends
  • Maintains store staff job results by coaching, skills audits, counseling, and disciplining employees
Job Requirements
  • Bachelor's Degree of any course
  • minimum 2-3 of working experience in retail or any related field
  • willing to work at SM City Cebu
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