General Manager
1 week ago
General Manager - Healthcare Clinical Operations - REF89578U Full-time WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS Philippines - Established in 2008, WNS Philippines has been delivering the full spectrum of BPM services – in customer interaction services, finance and accounting, research and analytics, technology solutions and industry-specific businesses for more than 10 years. With more than 8,000 employees spread across 11 sites located in 4 key cities, Quezon City, Pasig City, Muntinlupa City, and Iloilo City – WNS is one of the fastest growing centers in the country.Why Join Us?At WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and enjoy wide variety of best in class benefits, Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community. • Manage a team size of ~200 and up with multiple Lines of business • Reporting of data and metrics to the General Manager for their respective Business Unit • Strong management skills, with a proven ability to motivate, lead and develop the team at a contact centre • Can provide evidence of when and how excellent customer services was delivered • Works in partnership with internal and external teams to deliver focused customer strategies Prepare client status reports and participate in client's reviews • Point of Contact to the client and manages process escalations from beginning to resolution • Good understanding of the operational drivers behind what drives great customer experience • Experienced in change management and can demonstrate improvements on the back of implementation • Coaching and feedback, responsibility for delivery of the defined complaints management process • Contribute for the initial hiring and selecting process of team members • People Management, including all HR related issues, feedback, appraisals as well as staff development Motivation and Engagement, leadership of the team and developing future leaders • Ensure resource optimization • Sound operational strengths- Capacity Planning and Resource Management, Travel readiness, etc • Assist in preparation of offshore training strategy in terms of training methodology, duration and desirable outcomes • Strong retention and Employee engagement strategies #J-18808-Ljbffr
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General Manager
4 days ago
Quezon City, National Capital Region, Philippines Lennor Group Full timeOur brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a leading, family-owned manufacturer of plastic and styrofoam packaging solutions and dinnerware in their search for a General Manager based in Quezon CitySalary Range: ₱250,000 - ₱300,000Work Setup: Onsite Shift...
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General Manager
3 weeks ago
Tarlac City, Philippines HR Recruitment ( The Generics Pharmacy ) Full timeGeneral Manager HR Recruitment ( The Generics Pharmacy ) ₱50-100K (Monthly) On-site - Tarlac 1-3 Yrs Exp Bachelor Full-time Job Description Responsibilities Strong leadership & management skills Experience in restaurant operations Excellent customer service mindset Can handle inventory, staff, and daily operations Problem-solver with a positive attitude...
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General Manager
3 weeks ago
Quezon City, Philippines HRTX Full timeJob Overview The General Manager will lead overall retail operations and drive organizational growth, his role oversees daily operational performance, strategic planning, and business development to support the company's aggressive expansion goals. The General Manager will ensure operational excellence, develop strong teams, and maintain high standards of...
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General Manager
3 weeks ago
Quezon City, Philippines HRTX Full timeJob Overview The General Manager will lead overall retail operations and drive organizational growth, his role oversees daily operational performance, strategic planning, and business development to support the company's aggressive expansion goals. The General Manager will ensure operational excellence, develop strong teams, and maintain high standards of...
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General Manager Family KTV
4 weeks ago
Quezon City, Philippines WHR Global Consulting Full timePOSITION TITLE: General Manager – Family KTV WORK LOCATION: Quezon City SALARY RANGE: Up to 150,000 PHP EMPLOYMENT STATUS: Full-time | Day Shift ABOUT THE ROLE: We are seeking an experienced and dynamic General Manager to lead the overall operations of Family KTV branches in Quezon City. The ideal candidate will have a strong background in hospitality...
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General Manager Family KTV
4 weeks ago
Quezon City, Philippines WHR Global Consulting Full timePOSITION TITLE: General Manager – Family KTV WORK LOCATION: Quezon City SALARY RANGE: Up to 150,000 PHP EMPLOYMENT STATUS: Full-time | Day Shift ABOUT THE ROLE: We are seeking an experienced and dynamic General Manager to lead the overall operations of Family KTV branches in Quezon City. The ideal candidate will have a strong background in hospitality and...
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General Manager
2 weeks ago
Iloilo City, Philippines Bicc Full timeThe General Manager is responsible for the effective management and coordination of all company departments, including Operations, Sales, Marketing, HR, Accounting, and Finance. This role requires a strategic thinker with strong management skills to optimize processes and ensure alignment with the company’s goals. The General Manager will drive operational...
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General Manager
4 days ago
Cebu City, Philippines ALEPH TALENT SOLUTIONS CORPORATION Full timeThe Hotel General Manager (GM) will be responsible for overseeing the overall operations of a 389-key hotel. This includes managing the day-to-day activities, ensuring exceptional guest experiences, maintaining operational efficiency, driving revenue growth, and leading a team of department heads and staff. The GM will play a crucial role in maintaining high...
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General Manager
3 weeks ago
Quezon City, Philippines WNS (Holdings) Limited (ADR) Full timeGeneral Manager - Operations - REF73756I_ - Insurance Full-time WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional...
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General Manager
5 days ago
Quezon City, Philippines WNS (Holdings) Limited (ADR) Full timeGeneral Manager - Operations - REF73756I_ - Insurance Full-time WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and...
