Coordinator, Customer Care Center
4 weeks ago
JOB FUNCTIONS AND RESPONSIBILITIES Handle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accounts. Appropriately follows up with customers when commitments for payment are not met Logs all borrower contacts into the loan servicing system Offer long term resolutions to customers to resolve delinquency Proficient use of an autodialing system to maximize effectiveness and increase contact ratios Required to make the prescribed number of contacts during the daily work schedule Familiar with the customer relations functions and the services offered Perform miscellaneous job-related duties as assigned by the department manager QUALIFICATION This position requires strong customer service skills Must be fluent in English Overall knowledge and experience in mortgage loan servicing desirable but not required Graduate degree is preferred Undergraduates must have at least 6 months call center experience Applicants must be willing to work inParadigm Towers,Mindspace, Mumbai and/or set up to work from home with 100 MBPS internet speed WORK SCHEDULE OR TRAVEL REQUIREMENTS Must be willing to work in US timings #J-18808-Ljbffr
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Coordinator, Customer Care Center – Service
3 weeks ago
Southern Manila District, Philippines Ocwen Financial Full timeJOB FUNCTIONS AND RESPONSIBILITIES Handle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accounts. Appropriately follows up with customers when commitments for payment are not met Logs all borrower contacts into the loan servicing system Offer long term resolutions to customers to resolve...
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Air Logistics Customer Care Specialist
3 weeks ago
Southern Manila District, Philippines Kuehne + Nagel (PH) Full timeAdd expected salary to your profile for insights You are responsible to support our customers by providing helpful information, answering queries + resolving complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer satisfaction with our products, services + features. You will do...
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Team Lead, Customer Care Center
7 days ago
Southern Manila District, Philippines Ocwen Financial Full timeResponsibilities Manage team of 13 or more team members, ensure departmental goals and standards are achieved. Communicate company goal, safety practice and ensure all employees remain engaged. Effectively provide prompt, accurate and professional responses to customer inquiries/grievances at escalation desk. Ability to prioritize, work independently, meet...
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Service delivery/Care coordinator
2 weeks ago
Capital District, Philippines Hunt St Full timeJoin to apply for the Service delivery/Care coordinator role at Hunt St . Looking for Philippines-based candidates Compensation range: $1,500 AUD - $1,600 AUD / Monthly Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you...
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Southern Manila District, Philippines Maxicare Healthcare Full timeAbout Maxicare Maxicare Healthcare Corporation, one of the pioneers in the health maintenance organization (HMO) industry, was established in 1987 by an esteemed group of doctors and businessmen with the vision to deliver a better healthcare system. More than three decades later, Maxicare has progressed into becoming the consistent No. 1 HMO* in the country,...
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Customer Care Specialist
2 weeks ago
Southern Manila District, Philippines Employment Hero Full timeWho we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore,...
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Customer Care Representative
2 days ago
Ortigas, Metro Manila, Philippines Manpower Outsourcing Services, Inc. Full time ₱306,000 - ₱324,000 per yearWe're Hiring | Customer Care Representative | Boston Scientific PhilippinesLocation: Ortigas Center, Pasig CitySchedule: Monday to Friday, 10:00 AM – 7:00 PMEmployment Type: 1-Year Project-Based Contract (with possible extension)Salary: PHP 25,000–27,000 Basic SalaryStart Date: ASAPAbout the RoleJoin one of the world's leading medical device companies....
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Remote Call Center Representative
2 weeks ago
Southern Manila District, Philippines MCI Full timeOverview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including...
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Customer Care Representative
2 weeks ago
Eastern Manila District, Philippines Safc Full timeSALARY RANGE: Phop 16,000.00 - Php 17,000.00 JOB OBJECTIVE: Responsible for answering customer questions, taking care of customer complaints with the goal of ensuring a positive customer experience. DUTIES AND RESPONSIBILITIES: Deals directly with internal and external customers by phone, electronically or face-to-face. Responds promptly to incoming...
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Care Operations Scheduling
1 week ago
Manila, National Capital Region, Philippines Abby Care Full time ₱40,000 - ₱60,000 per yearAbout Abby CareMaking family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care...