Coordinator, Customer Care Center
3 days ago
JOB FUNCTIONS AND RESPONSIBILITIES Handle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accounts. Appropriately follows up with customers when commitments for payment are not met Logs all borrower contacts into the loan servicing system Offer long term resolutions to customers to resolve delinquency Proficient use of an autodialing system to maximize effectiveness and increase contact ratios Required to make the prescribed number of contacts during the daily work schedule Familiar with the customer relations functions and the services offered Perform miscellaneous job-related duties as assigned by the department manager QUALIFICATION This position requires strong customer service skills Must be fluent in English Overall knowledge and experience in mortgage loan servicing desirable but not required Graduate degree is preferred Undergraduates must have at least 6 months call center experience Applicants must be willing to work inParadigm Towers,Mindspace, Mumbai and/or set up to work from home with 100 MBPS internet speed WORK SCHEDULE OR TRAVEL REQUIREMENTS Must be willing to work in US timings #J-18808-Ljbffr
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Customer Care Center, Coordinator
3 weeks ago
Southern Manila District, Philippines PHH Mortgage Corporation Full timeAbout the role Reporting to the Customer Care Team Lead, this full-time Customer Care Center Coordinator role is located in Pasay City, Metro Manila. In this position, you will be responsible for providing exceptional customer service and support to our clients, ensuring their queries and concerns are addressed efficiently and effectively. What you'll be...
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Team Lead, Customer Care Center
3 weeks ago
Southern Manila District, Philippines Ocwen Financial Full timeResponsibilities Manage team of 13 or more team members, ensure departmental goals and standards are achieved. Communicate company goal, safety practice and ensure all employees remain engaged. Effectively provide prompt, accurate and professional responses to customer inquiries/grievances at escalation desk. Ability to prioritize, work independently, meet...
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Southern Manila District, Philippines Maxicare Healthcare Full timeAbout Maxicare Maxicare Healthcare Corporation, one of the pioneers in the health maintenance organization (HMO) industry, was established in 1987 by an esteemed group of doctors and businessmen with the vision to deliver a better healthcare system. More than three decades later, Maxicare has progressed into becoming the consistent No. 1 HMO* in the country,...
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Nurse Care Team Quality Assurance Lead
3 weeks ago
Southern Manila District, Philippines BruntWork Full timeSourcing Specialist | Expert in Zoho Recruit & HubSpot | Multicultural Team Collaboration | Content Creator for Talent Acquisition The Training & Quality Assurance Lead is responsible for building and maintaining a structured framework to ensure the Care Team consistently delivers high-quality service. This role provides direct oversight and support to the...
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Team Lead, Customer Care Center
2 weeks ago
Manila, Philippines Onity Group Inc. Full timeTeam Lead, Customer Care Center - Resolutions Join to apply for the Team Lead, Customer Care Center - Resolutions role at Onity Group Inc. Manage team of 13 or more team members, ensure departmental goals and standards are achieved. Communicate company goal, safety practice and ensure all employees remain engaged. Effectively provide prompt, accurate and...
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Customer Service Officer
2 weeks ago
Southern Manila District, Philippines Power Mac Center, Inc. Full timeWe’re Hiring – Customer Service Officers Company Description Power Mac Center, established in 1994, is a leading Apple Premium Reseller in the Philippines. With over 30 years of experience and 130+ retail stores nationwide, the company provides a wide range of Apple products and services including premium accessories, Apple supplements, and wearable...
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Care Operations Scheduling
1 week ago
Manila, National Capital Region, Philippines Abby Care Full time ₱40,000 - ₱60,000 per yearAbout Abby CareMaking family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care...
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Customer Success Lead
1 week ago
Manila, National Capital Region, Philippines Abby Care Full time ₱1,200,000 - ₱2,400,000 per yearAbout Abby CareMaking family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care...
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Healthcare Documentation New Philippines
2 weeks ago
Southern Manila District, Philippines Abby Care Full timeThe role Schedule: Monday to Friday 9:00AM - 5:00PM EST (Full Time - Remote) Support families and caregivers by collecting and verifying documents like IDs and health records. Make and receive calls to guide them through the process. Ensure everything is accurate and compliant, track expirations, and send reminders. Work closely with onboarding and support...
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Patient Care Coordinator
4 days ago
Manila, National Capital Region, Philippines Unlock HBA Full time $35,000 - $45,000 per yearThis is a remote position.Virtual Rockstar is hiring a Patient Care Coordinator on behalf of a pediatric therapy clinic that provides occupational, speech, and developmental therapy services. The Patient Care Coordinator is the front line of support for patients and families, ensuring a smooth intake process, consistent scheduling, and excellent...