Amazon Wholesale Operations Specialist
3 weeks ago
Amazon Wholesale Operations Specialist Location: Manila, National Capital Region, Philippines Work Location: REMOTE Pay Range: $1000 - $2000 USD/month Work Hours: 8:00am - 5:00pm PST (1 hour break 12:00pm - 2:00pm PST) Responsibilities Oversee daily Amazon operations, including order processing (FBM) as well as listing and inventory management (FBA & FBM). Manage Seller Central activities — including account health, reimbursements (FBA & FBM), A-to-Z claims, Voice of the Customer, recent feedback and overall Amazon Seller compliance. Maintain optimized and accurate product listings using flat files and ensure alignment with brand requirements and guidelines. Monitor performance metrics, profitability, repricing software and pricing forecasts to guide business decisions focused on growth. Assist with preparing and managing wholesale orders, provide support coordinating with suppliers, prep centers, and third party vendors to ensure timely fulfillment. Manage Amazon customer messages (FBM) and ensure a professional brand tone across all communications. Create eBay listings to maximize profits for returned or inactive Amazon inventory. Process & Project Management Partner closely with the founder to document SOPs and streamline workflows. Identify process gaps and implement improvements to enhance operational efficiency. Oversee internal projects, track deliverables, and ensure timely completion of tasks. Provide direction to support staff or freelancers as needed, and assist in recruiting and onboarding new hires. Coordinate initiatives related to brand growth, PPC campaigns, and creative asset management. Vendor & Brand Management Assist with developing and maintaining strong relationships with suppliers, vendors, and brand partners. Help manage brand documentation, including Letters of Authorization and vendor agreements. Support new product launches and brand expansion efforts. Assist with PowerPoint decks and supporting documentation for brand reviews. Financial Operations & Reporting Support bookkeeping activities and maintain financial accuracy through bookkeeping software. Track P&L, COGS, and cash flow, ensuring up-to-date records and accurate profitability analysis. Collaborate with external bookkeepers or accountants to reconcile reports. Contribute to pricing strategies and margin optimization. Qualifications Excellent English communication skills. Bachelor’s degree (ideally). 5+ years of continuous experience in Amazon wholesale and arbitrage. Strong understanding of Amazon Seller Central, account health, listing management, inventory management, and P&L management. Experience with financial analysis, bookkeeping fundamentals, and P&L management preferred but not required. Proven ability to take initiative, solve problems, and strong critical‑thinking abilities. Exceptional organizational and communication skills. Strong understanding of vendor relationships and handling procurement processes. Project management experience and ability to implement operational improvements within a team environment. Comfortable working remotely with availability during Pacific Time business hours. Preferred Qualities Strategic mindset and eagerness to serve as a trusted “right‑hand” to the business owner. Detail‑oriented, proactive, and capable of working independently to manage internal teams on a daily basis. Focus on customer outcomes with a passion to strive to always do the right thing. Interested in long‑term growth and future leadership management responsibilities. #J-18808-Ljbffr
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