Account Manager

7 days ago

Pasay, Philippines Ongo Smart Advertising Inc. Full time

Responsibilities

  • Identify Potential Clients: Conduct market research to identify potential clients for digital advertising and OOH inventory sales. Generate quality leads through cold calling, email, client visits, existing relationships, promotional events, or other means.
  • Present Advertising Solutions: Present and explain various digital advertising options and OOH inventory solutions to clients, including costs, benefits, and return on investment of ONGO.
  • Develop Advertising Proposals: Create comprehensive advertising proposals that align with client needs and goals. Identify advertising strategies to fit the campaign initiative of the brand and recommend a budget accordingly.
  • Maintain Industry Knowledge: Stay up-to-date with industry trends, new digital platforms, technologies, and changes in the digital marketing landscape. Produce pipeline as set by the Sales Manager.
  • Collaborate with Team Members: Work with designers, marketers, and other team members to create engaging and effective advertisements.
  • Monitor Campaign Performance: Analyze the performance of ad campaigns and make necessary adjustments to optimize results.
  • Client Communication: Communicate regularly with clients to ensure their needs are met and identify opportunities for upselling or cross-selling. Build strong relationships with clients and help them achieve their campaign goals.
  • Handle Invoicing and Payments: Manage invoicing and payment processes for advertising sales.
  • Resolve Issues: Address any issues or conflicts that may arise during the advertising process.
  • Meet Monthly Quotas by Closing Sales
  • Cold Calling
  • Lead Generation
  • Sales
  • Out of Home Advertising
Education & Experience
  • Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
  • 2–5 years of experience in account management, client services, or sales
  • Experience working with CRM software (e.g., Salesforce, HubSpot, Zoho)
  • Proven track record of meeting or exceeding sales targets and client satisfaction metrics
Core Skills & Competencies
  • Client Relationship Management : Ability to build and maintain strong, long-lasting relationships with clients
  • Communication : Excellent verbal and written communication skills; confident in presenting to stakeholders at all levels
  • Negotiation & Persuasion : Skilled in handling objections, closing deals, and upselling/cross-selling
  • Problem-Solving : Strong analytical and troubleshooting skills to resolve client issues effectively
  • Time Management : Capable of managing multiple accounts and projects simultaneously with attention to detail
  • Collaboration : Works well with cross-functional teams including sales, marketing, and product development
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