Associate – Delivery Center

2 weeks ago

Cebu City, Philippines Levi & Korsinsky, LLP Full time

About the Role

Associates will provide frontline support for client services, ensuring accuracy, professionalism, and adherence to firm standards.

Responsibilities
  • Handle client requests, inquiries, and transactions according to established procedures.
  • Maintain accurate records and documentation.
  • Ensure compliance with service quality standards and delivery timelines.
  • Collaborate with colleagues in the Philippines, United States, and India to maintain consistent delivery.
  • Participate in training, feedback sessions, and continuous improvement initiatives.
Qualifications
  • 1–4 years of experience in customer service or delivery center roles preferred; fresh graduates with strong skills may be considered.
  • Excellent communication skills (verbal and written).
  • US-neutral accent for client-facing interactions.
  • Ability to work in a structured, compliance-driven environment.
Required Skills
  • Excellent communication skills (verbal and written).
  • US-neutral accent for client-facing interactions.
  • Ability to work in a structured, compliance-driven environment.
Preferred Skills
  • 1–4 years of experience in customer service or delivery center roles preferred; fresh graduates with strong skills may be considered.
Pay range and compensation package
  • Monthly salary range: ₱25,000–₱35,000
  • Daily commute travel allowance (P500 per day)
  • Leave credits, HMO, and life insurance coverage
  • Partial work-from-home flexibility, depending on operational requirements
Equal Opportunity Statement

We are committed to diversity and inclusivity.

Start Date

November 1, 2025

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