Call Center Representative

1 week ago


Rizal, Philippines Staffing co. Full time

Responsibilities

  • Handle inbound and outbound customer calls efficiently.
  • Provide excellent customer service and support to resolve inquiries.
  • Document customer interactions accurately in the system.
  • Collaborate with team members to improve service quality.
  • Meet performance metrics and targets consistently.
Requirements
  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 0–2 years (Entry-level position; no experience required).
  • Skills and Competencies: Strong English language proficiency; excellent communication skills.
  • Qualities and Traits: Positive attitude, patience, and ability to handle stress effectively.
  • Responsibilities and Duties: Willingness to learn and adapt to new processes and software.
  • Working Conditions: Comfortable working in a fast-paced call center environment.
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