Unified Communications Carrier Provisioner

3 weeks ago

Pasig, Philippines Comcast Full time

Unified Communications Carrier Provisioner (Hybrid)

Comcast Pasig, National Capital Region, Philippines

Job Summary: The UC Carrier Provisioner serves as a technical resource responsible for all UC Porting and Number Acquisition tasks and assists Unified Communications Implementation Managers (UCIMs) with routine activities. They process Porting requests with carrier LNP teams and configure users, trunks, hunt groups, CC1, etc. in the BroadWorks application server. The specialist will interface with PSTN carrier porting teams, Masergy UCIM/PMs, and directly with the end customer as appropriate. Special projects may be periodically assigned.

Core Responsibilities
  • UC Number Provisioning - primary responsibility is new number acquisition, porting, and provisioning on a global scale. Requires excellent organization and multi-tasking capabilities and computer application literacy.
  • BroadWorks Provisioning - assist UCIM/PM with BroadWorks user provisioning, features and services in the BroadWorks application server. Receive project requirements from the UCIM/PM and complete the BroadWorks configuration as specified.
  • Ancillary Functions - coordinate number porting activities, create or update customer-facing documents, verify or collate information, and update project plans as prescribed by UCIMs.
  • Additional duties as assigned
Knowledge
  • Strong technical acumen of Unified Communications services, features, and network design.
  • Working knowledge of MPLS, VPLS, QOS, VoIP and IP Networking.
  • Familiarity with telecom industry voice, data, and applications processes.
Skills
  • Strategic thinking to develop strategies aligning with organizational goals.
  • Problem solving with initiative to resolve issues with minimal supervision.
  • Excellent written and verbal communication skills.
  • Exceptional time management and ability to organize complex tasks.
  • Strong customer focus and ability to maintain positive customer relations in person and via phone.
Abilities
  • Ability to understand network diagrams.
  • Ability to work effectively with all levels throughout the organization.
  • Professional attitude, well organized and efficient.
  • Ability to handle unforeseen situations and develop logical solutions.
Employees At All Levels Are Expected To
  • Understand operating principles and apply them to daily work.
  • Own the customer experience and promote seamless digital options.
  • Be enthusiastic learners and advocates of Comcast technologies and services.
  • Win as a team and be open to new ideas.
  • Participate in continuous feedback processes (Net Promoter System) to improve customer outcomes.
  • Drive results and growth; promote inclusion and diversity.
  • Do what’s right for customers, colleagues, investors and communities.
Disclaimer
  • This information indicates the general nature and level of work performed by employees in this role. It is not a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree. While possessing the stated degree is preferred, Comcast may consider applicants with combination of coursework and experience or extensive related professional experience.

Relevant Work Experience

0-2 Years

#J-18808-Ljbffr

  • Unified Communications Carrier Provisioner

    4 weeks ago

    Pasig, Philippines Blueface Ltd Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Unified Communications Carrier Provisioner

    2 weeks ago

    Pasig, Philippines Xfinity Full time

    Overview Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of...

  • Circuit Provisioner Telecom

    4 weeks ago

    Pasig, Philippines AireSpring Full time

    Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of...

  • System Specialist, Unified Communication

    6 days ago

    Pasig, Philippines GRUNDFOS Full time

    System Specialist, Unified Communication (UC) GRUNDFOS, Pasig, National Capital Region, Philippines Overview We are looking for a System Specialist, Unified Communication (UC) Specialist to take responsibility for the full lifecycle of our contact center and unified communication solutions. This role translates business needs into effective technical...

  • System Specialist, Unified Communication

    1 week ago

    Pasig, National Capital Region, Philippines GRUNDFOS Full time ₱1,200,000 - ₱2,400,000 per year

    We are looking for a System Specialist, Unified Communication (UC) Specialist to take responsibility of the full lifecycle of our contact center and unified communication solutions. This role is pivotal in translating business needs into effective technical solutions, ensuring alignment with corporate standards, and collaborating with internal teams,...

  • Unified Configuration Lead

    4 weeks ago

    Pasig, Philippines JG Summit Holdings Inc. Full time

    Join to apply for the Unified Configuration Lead role at JG Summit Holdings Inc. Join to apply for the Unified Configuration Lead role at JG Summit Holdings Inc. DepartmentInfrastructure and CommunicationEmployee TypeProbationaryWe are seeking a dynamic Unified Configuration Lead with previous experience with Intune MDM (Endpoint Manager), MAM,...

  • Unified Configuration Lead

    1 week ago

    Pasig, National Capital Region, Philippines JG Summit Holdings Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    DepartmentInfrastructure and CommunicationEmployee TypeProbationaryWe are seeking a dynamic Unified Configuration Lead with previous experience with Intune MDM (Endpoint Manager), MAM, Autopilot, and Endpoint Protection technologies. The right candidate will join our team to architect, design, and present a wide array of IT endpoint management solutions. The...

  • Unified Communications Engineer- Manila- Hybrid

    1 day ago

    Pasig, National Capital Region, Philippines FPS Innovation Labs Full time ₱1,200,000 - ₱2,400,000 per year

    Career OpportunitiesThriving at FPSExplore Our LocationsEmployee Log in Candidate Log in to ConnectMailInformation TechnologyManila, PhilippinesHybridUnified Communications Engineer- Manila- HybridJoin our team today and unleash your full potentialAbout UsFull Potential Solutions (FPS)is a performance-based, analytically driven omnichannel solutions...

  • Unified Endpoint Sr Engineer

    5 days ago

    Pasig, National Capital Region, Philippines Insight Full time ₱120,000 - ₱180,000 per year

    Requisition Number: Engineer Sr Location: This is a hybrid opportunity where you will work 1 or 2 days in the office. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines Insight at a Glance14,000+ engaged teammates globallyTop 5 Great Place to Work 2025#20 on Fortune's...

  • Unified Endpoint Sr Engineer

    5 days ago

    Pasig, National Capital Region, Philippines Insight Full time ₱900,000 - ₱1,200,000 per year

    Requisition Number: 102438Engineer SrLocation:This is a hybrid opportunity where you will work 1 or 2 days in the office. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605Insight at a Glance14,000+ engaged teammates globallyTop 5 Great Place to Work 202520 on Fortune's...