Network Monitoring Technician
3 days ago
We are seeking a detail-oriented Network Operations agent to join our team. This role involves managing network connectivity and troubleshooting issues to ensure seamless operations.
Responsibilities include:- Responding promptly to inbound alerts from monitoring system
- Conducting initial remote troubleshooting to identify root causes or restore connectivity
- Creating and managing tickets with ISPs and incident management teams for circuit-related issues or outages
- Coordinating with property and incident management teams to address power outages
- Guiding property resources in resolving basic cabling or physical connectivity issues
- Assisting property resources in troubleshooting basic device configurations or failure conditions
- Collaborating with device manufacturers when equipment failure is suspected
- Overseeing the RMA process, from initiation to approval/rejection
- Providing remote support for RMA replacements once approved
- Scheduling internal resources for on-site dispatch as needed, based on warranty or subscription status
- Implementing temporary solutions where feasible and appropriate
- Understanding of TCP/IP, DNS, DHCP, and VPN
- Experience with WAN/LAN troubleshooting and network monitoring tools
- Skilled in diagnosing connectivity, hardware, and configuration issues
- Familiar with ISP and circuit-related troubleshooting
- Experience with routers, switches, firewalls, and wireless devices
- Knowledge of RMA processes and working with manufacturers
- Proficiency in ticketing systems (e.g., Salesforce)
- Ability to work effectively with ISPs, vendors, and property teams
- Clear communication with technical and non-technical stakeholders
- Basic knowledge of power systems (e.g., UPS, generators)
- Strong problem-solving skills, teamwork, and ability to prioritize tasks
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Network Monitoring Technician
2 weeks ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeJob DescriptionWe are seeking a detail-oriented Network Operations agent to join our team. This role involves managing network connectivity and troubleshooting issues to ensure seamless operations.Responsibilities include:Responding promptly to inbound alerts from monitoring systems.Conducting initial remote troubleshooting to identify root causes or restore...
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Network Monitoring Technician
3 days ago
Cebu City, Philippines Staff4Me Full timeJob Description We are seeking a detail-oriented Network Operations agent to join our team. This role involves managing network connectivity and troubleshooting issues to ensure seamless operations. Responsibilities include: Responding promptly to inbound alerts from monitoring systems. Conducting initial remote troubleshooting to identify root causes or...
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Network Monitoring Engineer
1 week ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeOverviewStaff4Me is seeking a dedicated Network Monitoring Engineer to join our dynamic team. In this role, you will be responsible for overseeing the performance and reliability of our network systems through proactive monitoring and troubleshooting. Your expertise will be vital in ensuring that our network infrastructure operates smoothly and securely,...
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Network Monitoring Engineer
3 days ago
Cebu City, Philippines CallTek Full timeStaff4Me is seeking a dedicated Network Monitoring Engineer to join our dynamic team. In this role, you will be responsible for overseeing the performance and reliability of our network systems through proactive monitoring and troubleshooting. Your expertise will be vital in ensuring that our network infrastructure operates smoothly and securely, while...
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Network Monitoring Engineer
3 days ago
Cebu City, Philippines Staff4Me Full timeOverview Staff4Me is seeking a dedicated Network Monitoring Engineer to join our dynamic team. In this role, you will be responsible for overseeing the performance and reliability of our network systems through proactive monitoring and troubleshooting. Your expertise will be vital in ensuring that our network infrastructure operates smoothly and securely,...
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Lipa City, Calabarzon, Philippines beBeeNoc Full time ₱3,957,229 - ₱4,542,818Job TitleNetwork Operations Center EngineerJob DescriptionWe are seeking a skilled NOC Engineer to join our team. As a NOC Engineer, you will be responsible for monitoring networks and systems, handling incident tickets, coordinating with field engineers, and ensuring smooth operations for our global clients.This is a project-based opportunity with strong...
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Network Technician
3 days ago
Cebu City, Philippines ICT Ventures Corporation Full timeShare Job Description Government Mandated Benefits Installation of network equipment such as Mikrotik Edge Router, Point-to-Point wireless, D-Link, Zyxel, and related software. Maintenance and repair of IT network equipment. Troubleshooting various computer and network issues Setup and network cabling. Providing technical support Management and monitoring of...
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NOC Monitoring Technician
2 weeks ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeWe are seeking a detail-oriented Network Operations agent to join our team. This role involves managing network connectivity and troubleshooting issues to ensure seamless operations.Responsibilities include:Responding promptly to inbound alerts from monitoring systems.Conducting initial remote troubleshooting to identify root causes or restore...
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NOC Monitoring Technician
3 days ago
Cebu City, Philippines Staff4Me Full timeWe are seeking a detail-oriented Network Operations agent to join our team. This role involves managing network connectivity and troubleshooting issues to ensure seamless operations. Responsibilities include: Responding promptly to inbound alerts from monitoring systems. Conducting initial remote troubleshooting to identify root causes or restore...
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NOC Monitoring Technician
3 days ago
Cebu City, Philippines CallTek Full timeWe are seeking a detail-oriented Network Operations agent to join our team. This role involves managing network connectivity and troubleshooting issues to ensure seamless operations. Responsibilities include: Responding promptly to inbound alerts from monitoring systems Conducting initial remote troubleshooting to identify root causes or restore...
