Supervisor, Site It

Help Desk Supervisor

Posted today

Job Description

Educational Background

Graduate in any discipline. Basic computer knowledge required (MS-Office Applications). Proven ability to adapt to new tools by applying logical approach. Work experience as per the job grade.

Knowledge and Experience

• Excellent understanding of core HR Operations processes.
• Experience in leading teams managing Tier 1 HR helpdesk for UK, Europe or US.

Employees

• Experience in using Workflow / case management tools like ServiceNow.

Other requirements include good Excel and presentation skills, client and stakeholder management, and strong communication abilities.

Core Role Responsibilities

• Lead teams providing Tier HR helpdesk support to Employees, Line Managers, Vendors and 3rd parties.
• Team management, engagement and succession planning; ensure staffing as required.
• Financial and contract management; ensure policy compliance and SLA adherence.
• Drive data privacy compliance and provide governance data to clients.
• Gather insights from customers on workload spikes and forecast staffing accordingly.

Site Supervisor (Site Engineer)

Posted today

Job Description

Responsibilities:

1. Participate in early project stages, ensure compliance with standards, and smooth project delivery.
2. Develop construction plans and schedules, ensure safety, supervise construction process, control variations, and ensure cost-effectiveness.
3. Resolve issues during construction and support successful store openings.

Requirements:

1. Diploma or above in Civil Engineering/Construction Management or related fields.
2. Minimum 3 years in construction project management; experience in retail/multinational firms preferred.
3. CAD and MS Office proficiency; knowledge of MEP, HVAC, QA, regulations.
4. Fluent in Chinese and local language.
5. Willing to travel; strong attention to detail and communication skills.

Help Desk

Posted today

Job Description

We are hiring: Customer Care Support

Qualifications:

• Willing to work graveyard shift
• With or without experience
• Bachelor’s degree (any course)
• Willing to be assigned at BGC, Taguig

Job Type: Full-time

• Life insurance

Help Desk Analyst

Posted today

Job Description

Company: IT BY DESIGN

Role Description

• Lifecycle management for client users: provisioning, configuring accounts (M365, Azure AD, AD), device management, and secure data handling.
• Technical support: Tier 1 and basic Tier 2; use PSA/RMM tools; document fixes; SOP/runbooks.
• System maintenance: monitor alerts, patching, antivirus checks, backups; health checks.
• Process improvement and project assistance: automation scripts; assist in migrations.

Qualifications

• Must be willing to work 100% onsite near BGC, Taguig; night shifts (8 PM – 5 AM Manila Time).
• Minimum 2 years in Service Desk/Help Desk support.
• Proficient in AD, O365, Windows, VPN; strong communication; experience supporting global clients.
• Strong documentation and client management skills.

Company Benefits as listed.

Help Desk Specialist

Posted today

Job Description

Work Set-Up: 100% onsite in BGC, Taguig

Role: Service Desk / Help Desk Specialist

What you’ll be doing

• Respond to and resolve IT support requests
• Diagnose hardware/software issues; provide first-line support; escalate when needed
• Document support activities; follow SOPs; collaborate cross-functionally

What we’re looking for

• Bachelor’s degree in any field; 18+ months service desk experience; HS with relevant experience acceptable
• Strong problem-solving and customer service skills; English proficiency
• Onsite in Alabang, Muntinlupa

Benefits list and notes on promotions and benefits included.

Help Desk Support

Posted today

Job Description

Location: Makati City

Role: Help Desk Support for Life Insurance, HMO/Medical, and Personal Accident Insurance

Key Responsibilities

• Handle inquiries on benefits, coverage, eligibility, claims; guide claim filing and updates
• Coordinate with providers and internal teams; escalate as needed
• Maintain employee insurance records and generate utilization reports

Qualifications

• Bachelor’s degree in Business/Admin or related field
• 1–2 years in help desk or benefits administration; familiarity with insurance is a plus
• Strong communication and MS Office skills; able to handle confidential information

Job Types: Full-time, Permanent; Benefits listed.

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