It Site Support

3 weeks ago


Metro Manila Philippines Buscojobs Full time

Posted today

ICT On-Site Support and Build Area Staff

Job Description

Acquire BPO is an award-winning business process outsource provider delivering contact center and back office services for global clients. This role focuses on on-site ICT support, hardware/software installation, troubleshooting, and regional desktop support delivery. The position requires collaboration with internal teams and client staff to maintain service levels and IT operations at the site.

What You'll Bring

  • Experience in troubleshooting and providing IT support.
  • Basic understanding of network systems, operating systems, and IT hardware.
  • Strong problem-solving skills and attention to detail.
  • Ability to communicate effectively and work collaboratively with a team.
  • Excellent organizational and time management skills.

Responsibilities

  • Troubleshoot minor equipment malfunctions and resolve issues using knowledge-based tools, IT Service Desk guidance, and/or the Shift Supervisor.
  • Monitor user and system adherence to security standards.
  • Evaluate and test equipment, network/software, and system tool products; submit recommendations to the shift supervisor.
  • Operate and monitor divisional operating systems, platforms, network, servers, and software; escalate or resolve exceptions per procedures.
  • Assist staff with installation, configuration, and ongoing usability of desktops, laptops, peripherals, and software following standards.
  • Escalate issues to higher levels of support when needed.
  • Document, track, and monitor problems to ensure timely resolution.
  • Prepare equipment for operations and ensure hardware is functional.
  • Gather and analyze information about user issues to determine resolutions.
  • Provide physical support to all system users.
  • Prepare machines for WFH users, configure VPN for remote use, and arrange logistics of technology items for home use.

Notes

  • Familiarity with VOIP and remote support environments is beneficial.

Location: On-site

Compensation and benefits

  • HMO coverage for you and your family
  • Employee-focused benefits and internal growth opportunities

Why Join

Join the A-Team and experience the A-Life

#J-18808-Ljbffr

  • , , Philippines Buscojobs Full time

    Project Architect – Site Support (Tarlac) Location: Project Site, Tarlac Job Summary: The Project Architect Site Support will provide on-site architectural and technical support during the construction phase, focusing on the execution and completion of building works, particularly final finishes for office spaces, central utility buildings, and other...


  • , Metro Manila, Philippines Remote VA Full time

    Job Title: Site Safety Specialist with CAD Experience Location : Remote Job Description : We are seeking a dedicated and experienced Site Safety Specialist with CAD experience to join our team. The ideal candidate will be responsible for ensuring the safety and compliance of our construction sites, developing site safety plans using CAD software, and...

  • Site Engineer

    7 days ago


    , Metro Manila, Philippines LPPA Design Group, Inc. Full time

    JOB DESCRIPTIONS: Oversee quality and cost control, subproject scope, achievement of project timelines, ensure the health and safety of workers, trainers and students during construction; Review and assist the approval of the contractor’s work program, method statements, material sources; prepare and issue reports as required by the client; approve layouts...


  • , Metro Manila, Philippines 360training Full time

    Customer Support Supervisor (On-site, Graveyard Shift) 360training is seeking a Customer Support Supervisor to join our growing team in Manila, Philippines. We are looking for a strong candidate with an extensive call center background who really understands how to manage people and systems. A person who has a passion to go above and beyond to enhance the...


  • , Metro Manila, Philippines Buscojobs Full time

    Customer Service Representative (Pasig area) - Multiple Listings Posted various dates. Several postings for Customer Service Representatives across multiple locations and companies. This refined description consolidates the roles, responsibilities, and qualifications as presented in the source content. 1) Customer Service Representative (General) – Cebu,...

  • Site Engineer

    3 weeks ago


    , Metro Manila, Philippines Buscojobs Full time

    Responsibilities Prepare, schedule, coordinate and monitor the assigned projects. Assist in evaluation progress and prepare detailed reports and documentations. Managees and controls the deliverables commitment of admin/sub-con. Turn-over and preparation of project accomplishments. Cooperate and communicate effectively with project manager and other project...


  • Manila, Philippines Flexisource IT Full time

    Direct message the job poster from Flexisource IT We are seeking an experienced Senior AWS Site Reliability Engineer to join our cross-functional cloud platform team. Working alongside a diverse group of DevOps and Site Reliability Engineers, you will combine deep technical expertise in AWS cloud infrastructure with strong leadership capabilities in incident...


  • Manila, National Capital Region, Philippines Agilitec IT Full time ₱480,000 - ₱720,000 per year

    Salary: $1,600 - $2,000Working Schedule: Pacific Standard TimeEmployer: MSP company operating in Florida, USABenefits:13th Month PayHMO & Govt. Contribution Allowance on top of the salary (After a 90-day probationary period)Personal Time Off (After a 90-day probationary period)Overview: The Level 2 Support Technician is responsible for resolving escalated...


  • Manila, National Capital Region, Philippines Agilitec IT Full time ₱1,600,000 - ₱2,000,000 per year

    Salary: $1,600 - $2,000Working Schedule: Pacific Standard TimeEmployer: MSP company operating in Florida, USABenefits:13th Month PayHMO & Govt. Contribution Allowance on top of the salary (After a 90-day probationary period)Personal Time Off (After a 90-day probationary period)Overview:The Level 2 Support Technician is responsible for resolving escalated...


  • , Metro Manila, Philippines Buscojobs Full time

    Site Reliability Engineer jobs in the Philippines 47 Site Reliability Engineer jobs in the Philippines Site Reliability Engineer Posted today Job Viewed Tap Again To Close Job Description Responsibilities: Develop, maintain, and optimize SAP landscapes on GCP for our clients, ensuring optimal performance, reliability, and efficiency. Utilize industry-leading...