Customer Solutions Officer
7 days ago
Responsibilities:Assist with the administration of compliance procedures and control systems for the business review department, including monitoring, researching and responding to compliance related inquiries across all product linesEnsure accuracy of research and compliance advice provided to members of sales force teamDevelop information regarding required changes in reports and proceduresAssist with the preparation of written and verbal reports for senior management on compliance program status, issues, trends and concernsSupport sales force and management by implementing recommendations concerning changes, improvements and enhancementsApply knowledge of how the team interacts with others in order to accomplish Customer Service goalsFulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:Previous relevant experience preferredSeries 6 and 26 License.Fundamental understanding of industry regulations in the US and Canada, extensive understanding of systems, products and cultureProven knowledge of securities, insurance and mortgage lending laws and regulations as they apply to sales practice issues affecting the sales forceEffective verbal and written communicationInfluencing and relationship management skillsProven ability to creatively solve problemsEducation:Bachelor’s/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.CBPS Customer Solutions OfficerProvides world class service excellence to Citi global clients by offering a remarkable phone and digital banking experienceHandles customer service related concerns of Citi clients that may involve general service inquiries, billing and disputes, credit, collections, retentions, mortgage, fraud, telesales, rewards inquiries and fulfillmentEnsures customer inbound and outbound telephone inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standardsIdentifies and fulfills the clients’ necessities by providing an exceptional client experience
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Customer Solutions Officer
7 days ago
Taguig, Philippines Gratitude Philippines Full timeResponsibilities: Assist with the administration of compliance procedures and control systems for the business review department, including monitoring, researching and responding to compliance related inquiries across all product lines Ensure accuracy of research and compliance advice provided to members of sales force team Develop information regarding...
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Customer Solutions Officer
7 days ago
Taguig, Philippines Gratitude Philippines Full timeResponsibilities: Assist with the administration of compliance procedures and control systems for the business review department, including monitoring, researching and responding to compliance related inquiries across all product lines Ensure accuracy of research and compliance advice provided to members of sales force team Develop information regarding...
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Solutions Architect
7 days ago
Taguig, Philippines Vertere Global Solutions Full timeJob Summary We are seeking a highly skilled and experienced Solutions Architect to join our growing team. In this role, you will play a critical role in designing, developing, and implementing innovative and scalable solutions that meet the evolving needs of our customers. You will collaborate closely with cross-functional teams, including engineering,...
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Solutions Architect
6 days ago
Taguig, Philippines Vertere Global Solutions Full timeJob Summary We are seeking a highly skilled and experienced Solutions Architect to join our growing team. In this role, you will play a critical role in designing, developing, and implementing innovative and scalable solutions that meet the evolving needs of our customers. You will collaborate closely with cross-functional teams, including engineering,...
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Solutions Architect
7 days ago
Taguig, Philippines Vertere Global Solutions Full timeJob SummaryWe are seeking a highly skilled and experienced Solutions Architect to join our growing team. In this role, you will play a critical role in designing, developing, and implementing innovative and scalable solutions that meet the evolving needs of our customers. You will collaborate closely with cross-functional teams, including engineering,...
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Business Development Officer
7 days ago
Taguig, Philippines Comrise Global Solutions Full timeLocation:● Primary Office: BGC, Taguig City● Note: This position involves targeted travel for networking, events, and client engagement.Work Schedule:● Office Day: Once per week at the BGC office for team meetings and strategic planning.● Flexibility: Significant travel and field work for business development activities and networking events.Key...
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Business Development Officer
7 days ago
Taguig, Philippines Comrise Global Solutions Full timeLocation: ● Primary Office: BGC, Taguig City ● Note: This position involves targeted travel for networking, events, and client engagement. Work Schedule: ● Office Day: Once per week at the BGC office for team meetings and strategic planning. ● Flexibility: Significant travel and field work for business development activities and networking...
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Business Development Officer
7 days ago
Taguig, Philippines Comrise Global Solutions Full timeLocation: ● Primary Office: BGC, Taguig City ● Note: This position involves targeted travel for networking, events, and client engagement. Work Schedule: ● Office Day: Once per week at the BGC office for team meetings and strategic planning. ● Flexibility: Significant travel and field work for business development activities and networking...
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Taguig, National Capital Region, Philippines Fama Building Solutions Corp Full timeJob Description">As an Admin Assistant at Fama Building Solutions Corp, you will be responsible for providing administrative support to our office operations. This includes tasks such as scheduling meetings, managing calendars, and coordinating project timelines. You will also be responsible for handling procurement processes, purchase orders, and vendor...
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Costumer Experience Solution Manager
7 days ago
Taguig, Philippines Recruiter PH Full timePosition Description: As Customer Solutions Manager you’ll be part of our Customer Excellence team and will be responsible for all technical aspects of customer engagements, working as the internal voice of the customer and an advocate for our products and solutions. Your future duties and responsibilities: • Map the customer journey and identify...
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Customer Service Representative
4 days ago
Taguig, National Capital Region, Philippines IGT Solutions Philippines Full timeCompany OverviewIGT Solutions Philippines is a leading provider of innovative technology solutions and services. Our mission is to empower our clients with cutting-edge tools and exceptional customer support, helping them to achieve their goals and thrive in an ever-evolving digital landscape.
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Costumer Experience Solution Manager
7 days ago
Taguig, Philippines Recruiter PH Full timePosition Description:As Customer Solutions Manager you’ll be part of our Customer Excellence team and will be responsible for all technical aspects of customer engagements, working as the internal voice of the customer and an advocate for our products and solutions.Your future duties and responsibilities:• Map the customer journey and identify...
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Costumer Experience Solution Manager
7 days ago
Taguig, Philippines Recruiter PH Full timePosition Description: As Customer Solutions Manager you’ll be part of our Customer Excellence team and will be responsible for all technical aspects of customer engagements, working as the internal voice of the customer and an advocate for our products and solutions. Your future duties and responsibilities: • Map the customer journey and identify...
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IT Solutions Designer
7 days ago
Taguig, Philippines Hunter's Hub, Inc. Full timeQualifications: Product Solutions Designer/Managers may come from a technical or business background but a strong technical background -- namely having the ability to read source code. Previous experience in product and software development, design or digital marketing provides a useful background. They must be able to demonstrate the ability to work...
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IT Solutions Designer
7 days ago
Taguig, Philippines Hunter's Hub, Inc. Full timeQualifications:Product Solutions Designer/Managers may come from a technical or business background but a strong technical background -- namely having the ability to read source code.Previous experience in product and software development, design or digital marketing provides a useful background.They must be able to demonstrate the ability to work...
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IT Solutions Designer
7 days ago
Taguig, Philippines Hunter's Hub, Inc. Full timeQualifications: Product Solutions Designer/Managers may come from a technical or business background but a strong technical background -- namely having the ability to read source code. Previous experience in product and software development, design or digital marketing provides a useful background. They must be able to demonstrate the ability to work...
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Customer Care Specialist
7 days ago
Taguig, Philippines Potami One Water Enterprise Inc. Full timeCompany Description Potami One Water Enterprise Inc. is a growing multinational beverage manufacturing company specializing in sourcing, processing and bottling artesian drinking water with naturally occurring essential minerals and electrolytes. We are committed to delivering premium products to our customers while maintaining sustainable practices. As we...
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Cloud Technology Solutions Director
15 hours ago
Taguig, National Capital Region, Philippines The Referrers Full timeKey ResponsibilitiesIn this key role, you will be responsible for developing and maintaining an enterprise application architecture framework that aligns with business objectives and IT strategies. Your expertise in cloud technologies, including Microsoft Azure and Office 365, will enable you to design, integrate, and implement enterprise-level applications...
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Customer Care Specialist
7 days ago
Taguig, Philippines Potami One Water Enterprise Inc. Full timeCompany Description Potami One Water Enterprise Inc. is a growing multinational beverage manufacturing company specializing in sourcing, processing and bottling artesian drinking water with naturally occurring essential minerals and electrolytes. We are committed to delivering premium products to our customers while maintaining sustainable practices. As we...
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Executive Assistant
5 days ago
Taguig, National Capital Region, Philippines Fama Building Solutions Corp Full timeJob Requirements">">">Bachelor's degree in Business Administration or related field.">Minimum 2 years of experience as an Admin Assistant.">Proven track record of providing exceptional administrative support.">Ability to work in a fast-paced office environment.">Strong organizational skills for maintaining records, contracts, and correspondence.">Experience...