Back-Office Support Associate
1 day ago
Job Title: Customer Service RepresentativeLocation: IT Park, CebuJob Summary:You will be responsible for providing exceptional service to customers by addressing their inquiries, resolving complaints, and offering product or service information and will ensure that customers have a positive experience and that their issues are handled efficiently and effectively.Key Responsibilities:Provide accurate and timely information regarding products, services, and policies.Troubleshoot and resolve customer issues and escalate complex problems to higher-level support.Accurately document customer interactions, feedback, and transactions in the company’s CRM system.Work closely with other departments to resolve customer issues and improve processes.Ensure customer information is handled confidentially and securely.Qualifications:HS diploma or equivalent; associate’s degree or higher preferred;Previous experience in BPO or customer service field is a plus;Willing to work onsite and on shifting schedules;Excellent verbal and written communication skills;Strong problem-solving abilities and attention to detail;Proficiency in using Zendesk, Google Suite, and Microsoft Office Suite; andPatience, empathy, and a positive attitude.Perks:HMO BenefitCareer Advancement OpportunityCompetitive PayMonthly performance incentivesAllowancesAnd moreWalk-in: Please visit us at eBloc2 Building (beside Starbucks & Coffee Bean), IT Park, Cebu City
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Back-Office Support Associate
2 days ago
Cebu City, Philippines OfficePartners360 (OP360) Full timeJob Title: Customer Service Representative Location: IT Park, Cebu Job Summary: You will be responsible for providing exceptional service to customers by addressing their inquiries, resolving complaints, and offering product or service information and will ensure that customers have a positive experience and that their issues are handled efficiently and...
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Back-Office Support Associate
4 days ago
Cebu City, Philippines OfficePartners360 (OP360) Full timeJob Title: Customer Service Representative Location: IT Park, Cebu Job Summary: You will be responsible for providing exceptional service to customers by addressing their inquiries, resolving complaints, and offering product or service information and will ensure that customers have a positive experience and that their issues are handled efficiently and...
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Back-Office Support Associate
2 days ago
Cebu City, Philippines OfficePartners360 (OP360) Full timeJob Title: Customer Service Representative Location: IT Park, Cebu Job Summary: You will be responsible for providing exceptional service to customers by addressing their inquiries, resolving complaints, and offering product or service information and will ensure that customers have a positive experience and that their issues are handled efficiently and...
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Back-Office Support Associate
3 days ago
Cebu City, Philippines OfficePartners360 (OP360) Full timeJob Title: Customer Service Representative Location: IT Park, Cebu Job Summary: You will be responsible for providing exceptional service to customers by addressing their inquiries, resolving complaints, and offering product or service information and will ensure that customers have a positive experience and that their issues are handled efficiently and...
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Back-Office Support Associate
4 days ago
Cebu, Philippines OfficePartners360 (OP360) Remote Work Freelance Full timeJob Title: Customer Service Representative Location: IT Park, Cebu Job Summary: You will be responsible for providing exceptional service to customers by addressing their inquiries, resolving complaints, and offering product or service information and will ensure that customers have a positive experience and that their issues are handled efficiently and...
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Non-voice Back Office Associate
1 week ago
Cebu, Philippines OfficePartners, 360 Inc. Full timeJob Summary:The Back-office Support Associate is responsible for analyzing and responding to email inquiries from users, addressing consumer concerns, and resolving issues related to cashback discrepancies and missing rewards. Key Responsibilities:Analyze and respond to email inquiries from users with prompt, clear, and effective communication.Review systems...
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Back-Office Support Associate
2 days ago
Cebu, Philippines OfficePartners360 (OP360) Full timeJob Title: Customer Service RepresentativeLocation: IT Park, CebuJob Summary:You will be responsible for providing exceptional service to customers by addressing their inquiries, resolving complaints, and offering product or service information and will ensure that customers have a positive experience and that their issues are handled efficiently and...
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Non-voice Back Office Associate
1 week ago
Cebu, Philippines OfficePartners, 360 Inc. Full timeJob Summary:The Back-office Support Associate is responsible for analyzing and responding to email inquiries from users, addressing consumer concerns, and resolving issues related to cashback discrepancies and missing rewards. Key Responsibilities:Analyze and respond to email inquiries from users with prompt, clear, and effective communication.Review...
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Back-office Support
3 weeks ago
Cebu, Philippines Insular Life Assurance Co., Ltd. Full timeThe Back-office Support Staff will provide assistance in different functions such as billing, claims, customer service and etc. Requirements:Candidate must possess at least a Bachelor's/College Degree.Must have experience in using Microsoft Excel and have strong attention to detail.Fast-learner and customer service mindsetMust be available to...
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Back Office Support
4 months ago
cebu city, Philippines PESO Resources Development Corp Full time• Must have a bachelor's degree • With working experience is an advantage but fresh graduate is encourage to apply • Fully Vaccinated/ Booster Shot • Preferably residing near the workplace Salary Offer: 479.00 Daily Rate Location:Brgy. Mambaling,Cebu City Work Schedules: MF 8:30 - 5:30pm
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Back Office Support
4 months ago
Cebu City, Philippines PESO Resources Development Corp Full time• Must have a bachelor's degree• With working experience is an advantage but fresh graduate is encourage to apply• Fully Vaccinated/ Booster Shot• Preferably residing near the workplaceSalary Offer: 479.00 Daily RateLocation:Brgy. Mambaling,Cebu CityWork Schedules: MF 8:30 - 5:30pm
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Back Office Support
4 months ago
cebu city, Philippines PESO Resources Development Corp Full time• Must have a bachelor's degree • With working experience is an advantage but fresh graduate is encourage to apply • Fully Vaccinated/ Booster Shot • Preferably residing near the workplace Salary Offer: 479.00 Daily Rate Location:Brgy. Mambaling,Cebu City Work Schedules: MF 8:30 - 5:30pm
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Zellis Flex
3 months ago
Cebu City, Philippines ZELLIS BACK OFFICE OPERATION SERVICES Full timeReady to ignite your career in eCommerce? If you have a knack for problem-solving, a keen eye for detail, and a love for outdoor adventures (especially fishing or camping!), you're exactly who we're looking for. Ready to see if you're a perfect fit? Dive into the qualifications below!Location: Applicant must be based in Cebu City.Work Type: Hybrid work...
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Japanese Bilingual
3 months ago
Quezon City, Philippines Tech Mahindra Full timeWe are Hiring!!! Japanese Bilingual (Back Office)- Eastwood, QCQualifications:Excellent English and Japanese Communication SkillsBPO/Call Center Experience is a plus!Proficient at an intermediate level in computer usage.Live customer support experience in a Japanese speaking country is a plus.N2 Language CertificationExperience living in Japan for at least 2...
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Tech Support
3 weeks ago
Cebu, Philippines Cognizant Technology Solutions Philippines Inc. Full timeEmbrace a global career with Cognizant - a leading organization catering to diverse industries worldwide. Our practice areas and supportive functions offer a vast array of opportunities for your talents. With a team of over 270,000 skilled associates, we are committed to Solving client issues and empowering them in the digital era. And that's not all - we...
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Tech Support
3 days ago
Cebu, Philippines Cognizant Technology Solutions Philippines Inc. Full timeEmbrace a global career with Cognizant - a leading organization catering to diverse industries worldwide. Our practice areas and supportive functions offer a vast array of opportunities for your talents. With a team of over 270,000 skilled associates, we are committed to Solving client issues and empowering them in the digital era. And that's not all - we...
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Back Office Support
2 months ago
Roxas City, Philippines PESO Resources Development Corp Full timePerforming administrative tasks to support daily business operations. Their duties include responding to phone calls or emails, maintaining an organized filling system.Qualifications-Bachelor's degree in any business-related course-With working experience is an advantage but fresh graduate is also encourage to apply-Fully Vaccinated/Booster Shot-Willing to...
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Japanese Bilingual
3 months ago
Quezon City, Philippines Tech Mahindra Full timeWe are Hiring!!! Japanese Bilingual (Back Office)- Eastwood, QC Qualifications: Excellent English and Japanese Communication Skills BPO/Call Center Experience is a plus! Proficient at an intermediate level in computer usage. Live customer support experience in a Japanese speaking country is a plus. N2 Language Certification Experience living in Japan for...
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Zellis Flex
3 months ago
Cebu, Philippines ZELLIS BACK OFFICE OPERATION SERVICES Full timeReady to ignite your career in eCommerce? If you have a knack for problem-solving, a keen eye for detail, and a love for outdoor adventures (especially fishing or camping!), you're exactly who we're looking for. Ready to see if you're a perfect fit? Dive into the qualifications below! Location: Applicant must be based in Cebu City. Work Type: Hybrid work...
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Zellis Flex
3 months ago
Cebu, Philippines ZELLIS BACK OFFICE OPERATION SERVICES Full timeReady to ignite your career in eCommerce? If you have a knack for problem-solving, a keen eye for detail, and a love for outdoor adventures (especially fishing or camping!), you're exactly who we're looking for. Ready to see if you're a perfect fit? Dive into the qualifications below! Location: Applicant must be based in Cebu City. Work Type: Hybrid work...