Operation Team Leader
5 days ago
COMPANY PROFILE: A trusted customer service provider specializing in delivering exceptional support solutions across various platforms. With a strong commitment to client satisfactionPosition: Operation Team Leader (BPO) 5 Head Count Company Industry: BPOWork Location: AntipoloWork Schedule: Night Shift (Monday-Friday)Salary: Php 25,000 -30,000 grossWork Set Up: OnsiteJOB REQUIREMENTS:• At least 1 or 2 years of experience managing a customer service team • A keen eye for detail and risk assessment• Leadership and decision-making abilities • Fluent in both written and spoken English • Strong interpersonal skills, including the capacity to accurately and concisely explain complicated transactional concerns to both internal and external clients • A thorough understanding of performance metrics • Capabilities for time management and organization • Skills in Coaching and Development • Expertise in live chat, customer relationship management (CRM) platforms such as Zendesk or Salesforce, etc. JOB RESPONSIBILITIES:• Evaluates, manages, and motivates employees' performance on a weekly, monthly, and yearly basis.• Oversees SLA/KPI measurements for clients as well as internal operational metrics. • Participates actively in routine operations and customer calls and meetings • Prepares for all customers' business reviews (MBR, QBR, ABR, etc.) in close coordination with operational leadership. • Organizes and attends quarterly Town Hall meetings and a monthly General Assembly. • Examines performance information for management, clients, and/or operations. • Performs regular and continuous audits, feedback sessions, and coaching (1v1, Triad, Team). • Provides updates on any performance to Operations Leadership and other pertinent parties. RECRUITMENT PROCESS: (ONLINE)~DIRECT HIRING~
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Operations Team Leader
5 days ago
Antipolo, Philippines J-K Network Services Full timeClient Profile: This company combines technical and functional competence with extensive cross-vertical and cross-domain knowledge to assist in achieving business objectives. Its sustained success has earned it two Deloitte Global Recognition Awards. They provide a flexible and scalable global delivery strategy that combines onshore and offshore delivery...
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Operations Team Leader
5 days ago
Antipolo, Philippines J-K Network Services Full timeClient Profile: This company combines technical and functional competence with extensive cross-vertical and cross-domain knowledge to assist in achieving business objectives. Its sustained success has earned it two Deloitte Global Recognition Awards. They provide a flexible and scalable global delivery strategy that combines onshore and offshore delivery...
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Operations Team Leader
5 days ago
Antipolo, Philippines J-K Network Services Full timeClient Profile: This company combines technical and functional competence with extensive cross-vertical and cross-domain knowledge to assist in achieving business objectives. Its sustained success has earned it two Deloitte Global Recognition Awards. They provide a flexible and scalable global delivery strategy that combines onshore and offshore delivery...
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Operation Team Leader
5 days ago
Antipolo City, Philippines JK Network Services Full timeCOMPANY PROFILE: A trusted customer service provider specializing in delivering exceptional support solutions across various platforms. With a strong commitment to client satisfaction Position: Operation Team Leader (BPO) 5 Head Count Company Industry: BPO Work Location: Antipolo Work Schedule: Night Shift (Monday-Friday) Salary: Php 25,000 -30,000...
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Operation Team Leader
5 days ago
Antipolo City, Philippines JK Network Services Full timeCOMPANY PROFILE: A trusted customer service provider specializing in delivering exceptional support solutions across various platforms. With a strong commitment to client satisfaction Position: Operation Team Leader (BPO) 5 Head Count Company Industry: BPO Work Location: Antipolo Work Schedule: Night Shift (Monday-Friday) Salary: Php 25,000 -30,000...
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Team Management Position
16 hours ago
Antipolo City, Calabarzon, Philippines J-K Network Services Full timeJob DescriptionManage internal operation metrics to optimize efficiency and productivity.Work closely with operational leadership to drive strategic decisions.Conduct regular audits, coaching, and feedback sessions to improve team performance.Identify challenges and create solutions to drive continuous improvement.
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Amazon Operations Support Specialist
5 days ago
Antipolo, Philippines J-K Network Services Full timeClient Profile:An IT company that started year 2009 in India and expand after a year internationally. Their goal is to help small and medium enterprises to create new and modern advertisement to gain more sales as well as to make enterprise know their services and products.Position: Amazon Operations Support SpecialistIndustry: IT companyLocation:...
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Operations Support Specialist-Amazon
5 days ago
Antipolo, Philippines J-K Network Services Full timeClient Profile:An IT company that started year 2009 in India and expand after a year internationally. Their goal is to help small and medium enterprises to create new and modern advertisement to gain more sales as well as to make enterprise know their services and products.Position: Amazon Operations Support SpecialistIndustry: IT companyLocation:...
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Operations Support Specialist-Amazon
5 days ago
Antipolo, Philippines J-K Network Services Full timeClient Profile: An IT company that started year 2009 in India and expand after a year internationally. Their goal is to help small and medium enterprises to create new and modern advertisement to gain more sales as well as to make enterprise know their services and products. Position: Amazon Operations Support Specialist Industry: IT company Location:...
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Operations Support Specialist-Amazon
5 days ago
Antipolo, Philippines J-K Network Services Full timeClient Profile: An IT company that started year 2009 in India and expand after a year internationally. Their goal is to help small and medium enterprises to create new and modern advertisement to gain more sales as well as to make enterprise know their services and products. Position: Amazon Operations Support Specialist Industry: IT company Location:...
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Senior Customer Service Leader
3 days ago
Antipolo City, Calabarzon, Philippines JK Network Services Full timeKey ResponsibilitiesEvaluate, manage, and motivate employees' performance on a weekly, monthly, and yearly basis.Oversee SLA/KPI measurements for clients as well as internal operational metrics.Participate actively in routine operations and customer calls and meetings.
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Amazon Operations Support Specialist
5 days ago
Antipolo, Philippines JK Network Services Full timeCOMPANY PROFILE: A trusted customer service provider specializing in delivering exceptional support solutions across various platforms. With a strong commitment to client satisfactionPosition: Amazon Operations Support SpecialistCompany Industry: BPOWork Location: AntipoloWork Schedule: Night Shift (Monday-Friday)Salary: Php 30,000 -45,000 grossWork Set Up:...
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Restaurant Team Lead
1 day ago
Antipolo City, Calabarzon, Philippines SSBIFood Services Corporation Full timeAt SSBIFood Services Corporation, we are looking for a highly skilled and experienced individual to fill the role of Restaurant Manager. This position is ideal for someone who has at least 5 years of working experience in the same capacity at a fast-paced food establishment.Key Responsibilities:To oversee the daily operations of the restaurant, ensuring that...
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Real Time Analyst
5 days ago
Antipolo, Philippines JK Network Services Full timeCOMPANY PROFILE: A trusted company the provides IT consulting on application designsPosition: Real Time AnalystCompany Industry: IT ConsultingWork Location: AntipoloWork Schedule: Night ShiftSalary: Php 30,000 (Package)Work Set Up: OnsiteBENEFITS:•Government Mandated Benefits•Insurance•13th month pay•Company Events•VL and SLJOB...
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Staffing Operations Manager
5 hours ago
Antipolo City, Calabarzon, Philippines J-K Network Services Full timeAbout Our CompanyJ-K Network Services is a dynamic company that provides innovative staffing solutions. With a strong focus on workforce management, we combine technical and functional expertise with extensive knowledge across various industries to drive business success.We offer a flexible and scalable global delivery strategy that leverages onshore and...
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Amazon Operations Support Specialist
5 days ago
Antipolo City, Philippines JK Network Services Full timeCOMPANY PROFILE: A trusted customer service provider specializing in delivering exceptional support solutions across various platforms. With a strong commitment to client satisfaction Position: Amazon Operations Support Specialist Company Industry: BPO Work Location: Antipolo Work Schedule: Night Shift (Monday-Friday) Salary: Php 30,000 -45,000 gross Work...
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Amazon Operations Support Specialist
5 days ago
Antipolo City, Philippines JK Network Services Full timeCOMPANY PROFILE: A trusted customer service provider specializing in delivering exceptional support solutions across various platforms. With a strong commitment to client satisfaction Position: Amazon Operations Support Specialist Company Industry: BPO Work Location: Antipolo Work Schedule: Night Shift (Monday-Friday) Salary: Php 30,000 -45,000 gross Work...
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Real Time Analyst
5 days ago
Antipolo City, Philippines JK Network Services Full timeCOMPANY PROFILE: A trusted company the provides IT consulting on application designs Position: Real Time Analyst Company Industry: IT Consulting Work Location: Antipolo Work Schedule: Night Shift Salary: Php 30,000 (Package) Work Set Up: Onsite BENEFITS: • Government Mandated Benefits • Insurance • 13th month pay • Company Events • VL and SL JOB...
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Store Officer in Charge
5 days ago
Antipolo, Philippines Waltermart Supermarket Inc. Full timeThis position is responsible for overseeing the daily operations of the WalterMart Department Store, making sure it runs smoothly and effectively. The duties include motivating the team with great customer service as well as developing business strategies that will help them achieve success in a competitive marketplace. Qualifications: Graduate of any four...
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Real Time Analyst
5 days ago
Antipolo City, Philippines JK Network Services Full timeCOMPANY PROFILE: A trusted company the provides IT consulting on application designs Position: Real Time Analyst Company Industry: IT Consulting Work Location: Antipolo Work Schedule: Night Shift Salary: Php 30,000 (Package) Work Set Up: Onsite BENEFITS: • Government Mandated Benefits • Insurance • 13th month pay • Company Events • VL and SL JOB...