Service Manager

DUTIES AND RESPONSIBILITIES DELIVERING RESULTS ● Ensures proper management of labor and equipment resources to cover all customer needs and maximize utilization objectives. ● Manages Accounts Receivables to meet or exceed the goals of the department. ● Meet sales budget ● Submit to C1 a labor utilization report, rework, customer satisfaction...

DELIVERING RESULTS ● Ensures proper management of labor and equipment resources to cover all customer needs and maximize utilization objectives. ● Manages Accounts Receivables to meet or exceed the goals of the department. ● Meet sales budget ● Submit to C1 a labor utilization report, rework, customer satisfaction and response...

Key ResponsibilitiesDiagnose, repair, and maintain mobile devices (hardware and software).Provide front-line customer support, handling inquiries, complaints, and service updates professionally.Record and manage service requests using CRM/ticketing systems.Receive, inspect, store, and release inventory; ensure accurate stock records.Monitor inventory levels,...

*SERVICE MANAGER* *DUTIES AND RESPONSIBILITIES:* - DELIVERING RESULTS - COLLABORATION - COMMUNICATION - TAKING INITIATIVE *FUNCTIONAL KNOWLEDGE AND SKILLS:* -Planning - Training - Data Analysis - Technical knowledge *OTHERS:* ● Reports all violations committed by his team to the concerned department for proper disposition. ● Approves all overtime...

KNOWLEDGE AND SKILLS Planning ● Formulates strategic plans in order to meet sales targets. ● Performs project monitoring from conceptualization to closure. ● Formulates and recommends strategies to his immediate head to improve the department's performance. ● Need to be able to present service work, revenue, and parts planning. Training ● Updates...

Kickstart Your Career with Transsion HoldingsNow Hiring: Management Trainee – Customer Experience Team (After Sales)Open to all fresh graduatesJumpstart your career with hands-on experience, real responsibility, and a team that puts customers first. Bring your energy, learn fast, and help us deliver exceptional after-sales moments. What You'll Be Doing:As...

Requirements: Bachelor's degree in Business Administration or related field. Minimum of 7 years of experience in a service management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle customer complaints and resolve issues. Strong understanding of service operations and best...

Key Responsibilities:Customer Interaction: Greet customers, listen to concerns, explain services/costs, and follow up on status.Vehicle Assessment: Perform initial inspections, test drives with technicians, and accurately detail repair needs.Liaison Role: Relay customer requests to technicians and communicate repair status and recommendations back to...

**Discover your 100% YOU with MicroSourcing Position:Customer Service / Business Admin Location:Eastwood, Quezon City Work setup & shift:Onsite | Night shift  Why join MicroSourcing? You'll have:**Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group...

Communicate with individuals related to his/her work, like the employees and customers Explain or disseminate information to other office personnel Address all complaints and also take orders from superiors Take messages, direct calls, and answer telephone calls File, sort, copy, and compile records on various activities, like business transactions and...