Chat Support

4 weeks ago

Cagayan de Oro, Philippines TORCH Solutions Full time

We are seeking enthusiastic and customer-focused Customer Service Representatives to work from home for a seasonal account. This is a full-time position located in Cagayan de Oro Misamis Oriental. As a Customer Service Representative, you will be a key point of contact for our valued customers, providing exceptional service and support.

Type of Work: Seasonal (3 months)
Work setup: Work from home
Training onsite for 3 weeks, Then Working from home after training is complete.
Work from home equipment provided

Responsibilities:
Respond to customer inquiries and concerns via phone, email, and other communication channels
Provide accurate information and efficient resolutions to customer issues
Identify and escalate complex or sensitive customer cases as needed
Maintain detailed records of customer interactions and actions taken
Contribute to the continuous improvement of customer service processes and procedures

Qualifications:
Atleast a High School or SHS graduate; with or without work experience;
15MBPS Upload, 25MBPS Download, Equipment provided
Strong communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
Excellent problem-solving and critical thinking skills to effectively address customer needs
Ability to work in a fast-paced, high-volume environment and remain calm under pressure
Commitment to providing exceptional customer service and contributing to a positive team environment

Apply now to join our growing team of Customer Service Representatives and be a part of our team.

  • Chat Support Representative

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines Makotek Computer Sales Inc Full time ₱144,000 - ₱156,000 per year

    As a Chat Support Representative, you will be responsible for providing efficient and effective customer support through live chat interactions. Your primary goal will be to assist customers with inquiries, resolve issues, and ensure a positive customer experience. This role requires excellent communication skills, problem-solving abilities, and a...

  • Retail Chat Support

    8 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

    We are seeking Retail Chat Support (CSR) NON - VOICE for Retail AccountBlended Voice/Nonvoice to join our team in Cagayan de Oro City on a full-time basis. In this role, you will be responsible for providing exceptional customer service via online chat, handling a variety of inquiries and ensuring a seamless customer experience.What you'll be doingRespond to...

  • Chat Support Representative/Non Voice

    4 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Metacom Full time ₱120,000 - ₱180,000 per year

    Position: Chat Support RepresentativeWork Setup: Work From Home / HybridAbout the Role:Join our team as a Chat Customer Service Representative This role is perfect for fresh graduates or anyone looking to start their career in customer service. You will assist customers via chat, providing timely and helpful responses to inquiries.Qualifications:High School...

  • Work from Home

    4 weeks ago

    Cagayan de Oro, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    WE’RE HIRING! – CHAT SUPPORT REPRESENTATIVES (Seasonal Account) WORK-FROM-HOME SET-UP We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives – Chat Support for a seasonal account. This is a full-time role based in Cagayan de Oro, Misamis Oriental. Position Details: Location: Within Cagayan...

  • Chat Support

    6 days ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

    We are seeking enthusiastic and customer-focused Customer Service Representatives to work from home for a seasonal account. This is a full-time position located in Cagayan de Oro Misamis Oriental. As a Customer Service Representative, you will be a key point of contact for our valued customers, providing exceptional service and support.Type of Work: Seasonal...

  • Chat Support Representative

    7 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Telesys Full time ₱180,000 - ₱432,000 per year

    Start your BPO career with Metacom Entry-level applicants welcome. Training, growth, and supportive work culture guaranteed.Qualification:Open to HS, SHS or College undergraduateWith or Without BPO experienceAmenable to work on-siteWith Good English communication SkillsPerks and Benefits:HMOPaid TrainingsCritical Illness BenefitsLife InsuranceGovernment...

  • Chat Support for Seasonal Account

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time ₱150,000 - ₱250,000 per year

    We are seeking enthusiastic and customer-focused Customer Service Representatives to work from home for a seasonal account. This is a full-time position located in Cagayan de Oro Misamis Oriental. As a Customer Service Representative, you will be a key point of contact for our valued customers, providing exceptional service and support.HYBRID Set-upOnsite...

  • Chat Support for Seasonal Account

    4 weeks ago

    Cagayan de Oro, Philippines TORCH Solutions Full time

    We are seeking enthusiastic and customer-focused Customer Service Representatives to work from home for a seasonal account. This is a full-time position located in Cagayan de Oro Misamis Oriental. As a Customer Service Representative, you will be a key point of contact for our valued customers, providing exceptional service and support. Location: Within...

  • Customer Support for Telco Account

    4 weeks ago

    Cagayan de Oro, Philippines TORCH Solutions Full time

    Are you passionate about providing excellent customer service and resolving customer queries efficiently? We seeking a talented Customer Support Telco Account to join our dynamic team in Cagayan de Oro, Misamis Oriental. In this full-time role, you will be responsible for handling inbound customer inquiries and providing technical support to our clients in...

  • Customer Support for Telco Account

    1 day ago

    Cagayan de Oro, Philippines TORCH Solutions Full time

    Are you passionate about providing excellent customer service and resolving customer queries efficiently? We seeking a talented Customer Support Telco Account to join our dynamic team in Cagayan de Oro, Misamis Oriental. In this full-time role, you will be responsible for handling inbound customer inquiries and providing technical support to our clients in...