Account Services Supervisor

3 months ago


Manila, Philippines Primer Group of Companies Full time

Client Relationship Management- Serve as the senior point of contact for key clients, ensuring their needs and expectations are met.- Develop and maintain strong, long-term client relationships.- Lead client meetings, presentations, and strategic discussions.Strategic Planning and Execution- Develop comprehensive marketing and communication strategies for clients.- Oversee the implementation of campaigns, ensuring they meet client goals and objectives.- Monitor campaign performance and provide strategic recommendations for optimization.Team Leadership and Development- Lead and mentor account teams, providing guidance and support.- Assign tasks and responsibilities to team members, ensuring timely and effective delivery of services.- Conduct performance reviews and provide feedback to team members.Business Development- Identify opportunities for account growth and new business within existing clients.- Participate in new business pitches and proposals.- Collaborate with the sales team to develop strategies for acquiring new clients.Financial Management- Oversee account budgets, ensuring campaigns are delivered within financial parameters.- Monitor account profitability and manage financial reporting.- Negotiate contracts and agreements with clients and vendors.Reporting and Analysis- Prepare and present detailed reports on campaign performance and account status.- Analyze market trends and client performance data to provide actionable insights.- Ensure accurate and timely documentation of all account activities.


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