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Technical Support Representatives
4 weeks ago
2nd year College Undergrad (No back subjects)= No experience needed
HS/SHS Graduates with 6 months BPO experience
Average communications skills
Willing to work onsite
Amendable to any given schedule
A team player
Can work ASAP
Job Description
- Main contact of customers for 1&1 support
- Improve weekly and monthly performance based on feedback from the team
supervisor.
- Proactively inform and report to the supervisor for support related issues
- Recommend solutions to customer issues and concerns
- Attend coaching sessions and participate in organizational activities
- Interact with team members and other departments within the company
- To be customer service oriented and to ensure customer satisfaction
- Continuous pro-active effort towards improving customer satisfaction and our
internal procedures.
Join and enjoy the following benefits:
-Allowances
-Night Differentials
-HMO
-Leave credits
-Easy accounts
-Competitive salary
-Healthy working environment
-Free coffee
-Free water
-Accessible work locations (within cebu city)
-State of the art facilities (gym, karaoke, pantry)
-Career growth
-Amazing opportunities
-Fun activities
