Sales Support

1 month ago


Pasig, Philippines Offshore Business Processing Full time

Do you have at least two years of experience in Customer Service or Sales Support in the Freight Forwarding, Logistics, or Shipping industry? APPLY nowJob SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesClient Specific tasks Place export bookings with origin office.Confirm export booking details with origin office.Confirm shipment ready date for collection with origin office. Confirm shipment pick up date schedule with origin office.Confirm airline website tracking departure and arrival data.Request Debit Note and Profit share upon origin departure date.Chased Debit Note and Profit share weekly. Other tasksQuoting (General Cargo) /Spot QuoteRate Management Entering/Updating New rates (lines) – Client and SupplierEDI Costings/Quote SystemsAdding CIV and PO numbers in jobsCancelling & Archiving OrdersContainer Breakup UpdateLanded CostingProduct ListingUpdate Transfer numberUpdate Exchange ratesDeriving EFT/FTP ReportsDAP/DDU/DDP quoteUpdating Handling ChargeUpdating Sailing ScheduleRequirementsAt least 1-year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or Shipping industry is a requirement Must have high level of attention to detail and accuracy Excellent English skills in both written and oral Ability to cope with repetitive or continuous support queries Solid computer skills with the ability to learn new systems quickly With positive attitude towards difficult situation Willing to work in Ortigas or CubaoCan start ASAP and amenable to morning and weekend schedules



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