Deduction Analyst

2 days ago

Manila, Philippines ACCPRO INTERNATIONAL Full time

QUALIFICATIONS:
• Associate's Degree and/or 2-3 years of experience that is directly related to the duties and responsibilities or a combination of education and experience.
• At least 2 years experience as Deduction Analyst
• With experience in Accounts Receivable (AR), Accounts Payable (AP) and Revenue Recognition
• With experience chargebacks and disputes
• Experience in using ERP, NetSuite is preferred but not required.

DUTIES AND RESPONSIBILITIES:
• Triage and resolve customer deductions (pricing, shortages/damages, returns, allowances, trade promotions, compliance/chargebacks).
• Validate claims using POs, PODs/BOLs, invoices, contracts, TPM deals, and retailer portal evidence.
• Determine disposition (valid/invalid/partial) and code reasons accurately.
• Prepare and submit dispute packages with supporting documentation via retailer portals (Walmart, Target, Kroger, Amazon/Vendor Central) or TPAs.
• Track, escalate, and pursue recovery on invalid claims; negotiate when appropriate.
• Match deductions to authorized trade events, accruals, and off-invoice deals; collaborate with Sales/TPM to correct set-ups.
• Communicate with Sales and customers to investigate discrepancies between promotional plans and invoices.
• Index payments with backup documentation into Doc-Link (paperless tool).
• Send weekly reports to Sales Managers on balances and status.
• Enter required data in AFS system to process deductions.
• Perform other assigned duties.

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