Deduction Analyst
4 weeks ago
We're Hiring: Deduction Analyst
Remote | Night Shift 10pm-7am | Fulltime
DUTIES and RESPONSIBILITIES:
o Triage and resolve customer deductions (pricing, shortages/damages, returns,
allowances, trade promotions, compliance/chargebacks).
o Validate claims using POs, PODs/BOLs, invoices, contracts, TPM deals, and retailer portal evidence.
o Decide disposition (valid/invalid/partial), code reason accurately,
o Prepare dispute packages with supporting documentation; submit via retailer portals (e.g., Walmart, Target, Kroger, Amazon/Vendor Central) or directly to TPAs.
o Track, escalate, and follow through to recovery on invalid claims; negotiate where
appropriate.
o Match deductions to authorized trade events, accruals, and off-invoice deals; collaborate with Sales/TPM to correct set-ups
o Communication with sales and customers to investigate discrepancies from the
promotional plans within the system and invoice.
o Index all payments with backup documentation into Doc-Link (paperless tool)
o Send a weekly report to Sales Managers to notify balance and status.
o Enter in AFS system, all necessary data to process deductions.
QUALIFICATIONS:
- At least 2 years experience as Deduction Analyst
- With experience in Accounts Receivable (AR), Accounts Receivable (AP) and Revenue Recognition
- With experience chargebacks and disputes
- Experience in using ERP, NetSuite is preferred but not required
Interested applicants may send their application
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