Technical Support Representative

2 weeks ago


Valenzuela, Philippines Sapient Global Services Full time

Easy and Fast One-day Hiring Process Earn up to 28k monthly plus more benefits We are looking for a Tech Support Specialist in our Metro Sites This is for urgent hiring, don’t miss this opportunity and Apply Now

Responsibilities:
•Provide technical support to customers and resolve technical issues
•Communicate technical information to customers clearly
•Escalate technical issues to internal technical teams for resolution
•Troubleshoot and resolve complex technical problems with customers and internal technical teams
•Ensure timely resolution of technical issues and customer satisfaction
•Maintain accurate records of technical issues and resolutions and provide reports to management.


Qualifications:
•High school diploma or equivalent required, with some college coursework in tech or related field preferred
•Experience is not required
•Excellent communication and interpersonal skills
•Strong problem-solving and decision-making skills
•Ability to work in a fast-paced and dynamic environment


BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE
Give us a ring, and let’s talk about how we can help you. Apply today



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