CSR - Room Ticketing Agent - Hotel Reservation Account Specialist

4 weeks ago

Caloocan, Philippines Sapient Global Services Full time

Easy and Fast One-day Hiring Process Earn up to 25k monthly plus more benefits We are looking for a Hotel Reservation Agent in our Metro Manila Sites This is for urgent hiring, don’t miss this opportunity and Apply Now

Responsibilities:
• Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders via phone calls.
• Provide accurate information about hotel availability, rates, amenities, and policies
• Process reservations accurately and efficiently
• Resolve customer issues and escalate complex issues as needed
• Meet performance targets for productivity, quality, and customer satisfaction
• Maintain accurate records of reservations and customer interactions


Qualifications:
• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment


BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you. Apply today

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