
Hotel Reservation
3 weeks ago
Manage hotel bookings, customer inquiries, and cancellations for guests and partners.
Offer precise details on room availability, pricing, amenities, and policies.
Process reservations efficiently and without errors.
Address customer concerns and escalate more complex issues when necessary.
Achieve performance goals related to efficiency, quality, and guest satisfaction.
Keep thorough and accurate records of bookings and customer interactions.
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Hotel Reservations Agent
2 weeks ago
Marikina City, National Capital Region, Philippines Sales Rain Full time ₱250,000 - ₱500,000 per yearWe're hiring a Hotel Reservations Officer with exceptional English skills and hotel reservations experience(AU hotel experience prioritized but not required). Handle bookings, guest messaging, yield management, and reports while delivering excellent customer service.Requirements:1+ year hotel/central reservations experience ; AU hotel experience...
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Senior Reservations Agent
5 days ago
Marikina City, National Capital Region, Philippines Sales Rain Full time ₱400,000 - ₱600,000 per yearKEY RESPONSIBILITIES:· Handles reservations calls (new booking, existing booking, enquiries, etc.) ensuring utilisation of and adherence to the Quality guidelines as required by Clients.· Ensure all guests are aware of operational policies – credit card, cancellations, car parking and check in/check out times, etc.· Handles arrivals check, final...
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Online Reservation Assistant
3 weeks ago
Marikina, Philippines Orbit Teleservices Full timeWho are we looking for? We’re in search of experienced Online Assistants to join our growing Hotel Reservation Team. If you have strong written communication skills, a customer-first mindset, and experience in chat or email support, this is your opportunity to grow your career in a professional and supportive environment. What will you be doing? •...