PHRN Quality Analyst

Join to apply for the Quality Analyst | Paranaque role at ibexThe QA Analyst will be responsible for proactively identifying agent level performance related opportunities by KPI up to and including customer experience drivers, sales conversion influencers, customer satisfaction levers, agent learning opportunities, and knowledge management improvement areas...

OverviewThe QA Analyst will be responsible for proactively identifying agent performance opportunities by evaluating customer interactions (calls, emails, chats, etc.) for compliance with project standards. This includes assessing adherence to standards, accuracy, customer experience, and contact handling efficiency, supporting at least one account within a...

Job DescriptionThe Quality Test Analyst I is primarily responsible for the planning, design and execution of manual and automated test scripts. He/she will have to work closely with senior managers, product analysts, developers and with other fellow Quality Test Analysts in the team. He/she is responsible in performing end-to-end Quality Control and Quality...

Quality Assurance Analyst (Transaction Monitoring) - Operations Support, SeaBankExperienced (Individual Contributor)Department OperationsMonee is a part of Sea Group, a leading global consumer internet company. Monee's mission is to better the lives of individuals and businesses in our region with financial services through technology. Monee's offerings...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

Quality and Insights Analyst - SeaMoney CreditExperienced (Individual Contributor)Department OperationsMonee is a part of Sea Group, a leading global consumer internet company. Monee's mission is to better the lives of individuals and businesses in our region with financial services through technology. Monee's offerings include mobile wallet services,...

This position requires relevant experience in testing methodologies, automation strategies, and quality assurance best practices. The Senior QA Analyst collaborates with cross-functional teams to identify defects, enhance testing frameworks, and drive continuous improvements in quality.We are looking for a QA professional who is passionate about quality and...

OverviewQuality Assurance Analyst for Farms (Fresh Graduates)Direct message the job poster from Healthy OptionsOur vision is to have a healthier world where people take responsibility for their own health and the planet. Since our first store opened at Shangri-La mall in 1995, Healthy Options has dedicated itself to educating and empowering customers and...

Job DescriptionWe are seeking a skilled Quality Assurance Analyst to join our team. As a Quality Assurance Analyst, you will play a critical role in ensuring the quality of our applications and systems.In this position, you will be responsible for implementing automated and functional application testing solutions, improving and enhancing systems and...

OverviewJoin to apply for the Quality Assurance (QA) Analyst - Ecommerce role at Klaiya.Job PurposeThe QA Analyst is responsible for reviewing, monitoring, and evaluating the implementation of internal processes and operational standards. This role ensures that Standard Operating Procedures (SOPs), workflows, and live operations (e.g., live sessions or...