Telecollector

1 week ago

Pasig City, Philippines Addforce Human Resources Solution Inc Full time

In this role, you'll play a vital role in our credit and collections department, contacting customers with past-due accounts to help them resolve outstanding balances.Your responsibilities will include:• Contacting customers by phone professionally and courteously communicating with customers about their past-due accounts.• Developing payment solutions and work collaboratively with customers to create realistic and feasible payment plans.• Documenting all interactions and maintaining accurate records of all customer interactions and payment agreements.• Meeting and exceeding collection goals: Strive to achieve assigned collection targets while maintaining a positive and professional • demeanor.Qualifications:• High school diploma or equivalent (preferred).• Strong communication and interpersonal skills, both written and verbal.• The ability to work independently and take initiative.• Excellent customer service skills with a professional and courteous approach.• Strong problem-solving skills and the ability to negotiate effectively.• Proficiency in Microsoft Office Suite is a plus.• Ability to handle pressure and work effectively in a fast-paced environment.We Offer:• Competitive salary and benefits package.• Opportunity for professional development and growth.• Dynamic and team-oriented work environment.If you're a highly motivated and results-oriented individual with a passion for helping others, we encourage you to apply

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    1 week ago

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