Call Center Agent

1 day ago


Iloilo City, Philippines Lexie Staffing And Business Consulting Full time

Call center agents should have good communication skills, be able to multitask, and have a positive demeanor. They should also be able to learn quickly, follow directives, and have excellent time management skills.Handling incoming and outgoing calls: The primary function of a call center representative is to answer calls from customers. They might also be required to make outgoing calls to follow up on customer inquiries or to provide additional information.Providing information: These support agents are trained to provide existing and potential customers with detailed information about products or services the company offers. They’re expected to have deep knowledge about the organization’s offerings to answer customer queries accurately and promptly.Troubleshooting customer issues: Call center representatives help resolve customer problems related to products or services. They troubleshoot to identify the problem and take the necessary steps to resolve it.Recording customer interactions: They record all interactions with customers, including comments, complaints, and the actions taken to resolve the issues. This record-keeping assists in enhancing customer service by tracking potential areas of improvement.Escalating customer issues: If a call center agent can’t resolve an issue, they are expected to escalate it to a supervisor or higher authority in the company who can address and resolve it.Processing orders and payments: They often process customer orders and payments, provide information about product availability and delivery, and handle requests for refunds or exchanges.Communicating with other departments: They often liaise with other departments or teams in resolving complex issues or providing specific information requested by the customer.


  • Call Center Agent

    16 hours ago


    ILOILO CITY, Philippines Lexie Staffing And Business Consulting Full time

    Call center agents should have good communication skills, be able to multitask, and have a positive demeanor. They should also be able to learn quickly, follow directives, and have excellent time management skills. Handling incoming and outgoing calls: The primary function of a call center representative is to answer calls from customers. They might also be...

  • Call Center Agent

    15 hours ago


    ILOILO CITY, Philippines Lexie Staffing And Business Consulting Full time

    Call center agents should have good communication skills, be able to multitask, and have a positive demeanor. They should also be able to learn quickly, follow directives, and have excellent time management skills. Handling incoming and outgoing calls: The primary function of a call center representative is to answer calls from customers. They might also be...

  • Call Center Agent

    2 months ago


    Quezon City, Philippines Neksjob Philippines Full time

    Call Center Agent Financial Account - Vertis North Site / Apply Now / 19k Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers,...


  • Iloilo City, Philippines Neksjob Full time

    Call Center Agent with Experience - Up to 23k- IloiloDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or servicesQualifications:HS grad (old curriculum) / SHS grad...


  • Iloilo City, Philippines Neksjob Full time

    Call Center Agent with Experience- Up to 23k- Iloilo Duties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or servicesQualifications:HS grad (old curriculum) / SHS grad...


  • Iloilo City, Philippines Neksjob Full time

    Call Center Agent with Experience - Up to 23k- Iloilo Duties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or servicesQualifications:HS grad (old curriculum) / SHS grad...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Job Title: Call Center Agent with ExperienceWe are seeking a highly skilled and experienced Call Center Agent to join our team at Neksjob. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients, resolving issues, and answering questions in a professional and courteous manner.Key Responsibilities:Respond to...


  • Iloilo, Philippines Neksjob Full time

    Call Center Agent with Experience - Up to 23k- Iloilo Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: HS grad (old curriculum) / SHS...


  • Iloilo, Philippines Neksjob Full time

    Call Center Agent with Experience- Up to 23k- Iloilo Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: HS grad (old curriculum) / SHS...

  • Call Center Agent

    2 months ago


    Cebu City, Philippines Neksjob Corporation Full time

    Join our dynamic team as a Call Center Agent! No BPO experience is needed. Providing excellent customer service, and resolving customer inquiries. We offer comprehensive training and a supportive work environment.


  • Davao City, Davao, Philippines Neksjob Corporation Full time

    Job Title: Call Center AgentWe are seeking a highly skilled and motivated Call Center Agent to join our team at Neksjob Corporation.Job Summary:The Call Center Agent will be responsible for answering incoming calls from customers, listening attentively to their concerns or questions, and providing accurate and helpful information to resolve customer issues...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Contact Center RoleNeksjob is looking for a highly skilled Call Center Agent to join our team in Quezon Site. As a key member of our customer service team, you will be responsible for responding to incoming customer calls, answering questions, troubleshooting problems, and providing information about our products and services.RequirementsHigh school graduate...

  • Call Center Agent

    2 months ago


    Quezon City, Philippines Neksjob Philippines Full time

    Call Center Agent Financial Account - Vertis North Site / Apply Now / 19k Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers,...


  • Iloilo, Philippines Neksjob Full time

    Call Center Agent with Experience - Up to 23k- Iloilo Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: HS grad (old curriculum) / SHS...


  • Iloilo, Philippines Neksjob Full time

    Call Center Agent with Experience- Up to 23k- Iloilo Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: HS grad (old curriculum) / SHS...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Job Summary: We are seeking a highly skilled Call Center Agent to join our team at Neksjob. As a Call Center Agent, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information and handling complaints regarding our organization's products or services.Key...


  • Iloilo, Philippines Neksjob Full time

    Call Center Agent with Experience - Up to 23k- Iloilo Site Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: HS grad (old curriculum) /...

  • Call Center Agent

    3 weeks ago


    Iloilo City, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is looking for call center agents to work in either Pavia, Iloilo or Mandurriao, Iloilo City.Qualifications:*Completed 2 years in college (with at least 72 units) + 6 months BPO or CSR related work experience (international)*Graduate of 4 year course with or without work experience*Willing to work in shifting schedules, weekends,...


  • Iloilo, Philippines Neksjob Full time

    Call Center Agent with Experience - Up to 23k- Iloilo Site Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: HS grad (old curriculum) /...

  • Call Center Agent

    3 months ago


    Davao City, Philippines Valeros Business Company Full time

    The Call Center Agent will be responsible for handling customer enquiries, providing customer support, ensuring customer satisfaction, and utilizing computer literacy skills to assist customers effectively on a day-to-day basis.Schedule: Shifting Set up: On-siteQualificationsAt least Have 6 Months Call Center ExperienceAt least College Graduate Are Welcome...