Call Center Agent
2 weeks ago
Handling incoming and outgoing calls: The primary function of a call center representative is to answer calls from customers. They might also be required to make outgoing calls to follow up on customer inquiries or to provide additional information.
Providing information: These support agents are trained to provide existing and potential customers with detailed information about products or services the company offers. They’re expected to have deep knowledge about the organization’s offerings to answer customer queries accurately and promptly.
Troubleshooting customer issues: Call center representatives help resolve customer problems related to products or services. They troubleshoot to identify the problem and take the necessary steps to resolve it.
Recording customer interactions: They record all interactions with customers, including comments, complaints, and the actions taken to resolve the issues. This record-keeping assists in enhancing customer service by tracking potential areas of improvement.
Escalating customer issues: If a call center agent can’t resolve an issue, they are expected to escalate it to a supervisor or higher authority in the company who can address and resolve it.
Processing orders and payments: They often process customer orders and payments, provide information about product availability and delivery, and handle requests for refunds or exchanges.
Communicating with other departments: They often liaise with other departments or teams in resolving complex issues or providing specific information requested by the customer.
-
Call Center Agent
2 weeks ago
Iloilo City, Philippines Lexie Staffing And Business Consulting Full timeCall center agents should have good communication skills, be able to multitask, and have a positive demeanor. They should also be able to learn quickly, follow directives, and have excellent time management skills.Handling incoming and outgoing calls: The primary function of a call center representative is to answer calls from customers. They might also be...
-
Call Center Agent
2 weeks ago
ILOILO CITY, Philippines Lexie Staffing And Business Consulting Full timeCall center agents should have good communication skills, be able to multitask, and have a positive demeanor. They should also be able to learn quickly, follow directives, and have excellent time management skills. Handling incoming and outgoing calls: The primary function of a call center representative is to answer calls from customers. They might also be...
-
Call Center Agent with Experience
3 days ago
Iloilo City, Philippines Neksjob Full timeCall Center Agent with Experience / Up to 23k- Iloilo Duties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or servicesQualifications:HS grad (old curriculum) / SHS grad...
-
Call Center Agent with Experience
1 month ago
Iloilo City, Philippines Neksjob Full timeCall Center Agent with Experience - Up to 23k- IloiloDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or servicesQualifications:HS grad (old curriculum) / SHS grad...
-
Call Center Agent with Experience
1 month ago
Iloilo City, Philippines Neksjob Full timeCall Center Agent with Experience - Up to 23k- Iloilo Duties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or servicesQualifications:HS grad (old curriculum) / SHS grad...
-
Call Center Agent with Experience
3 weeks ago
Iloilo City, Philippines Neksjob Full timeCall Center Agent with Experience- Up to 23k- Iloilo Duties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or servicesQualifications:HS grad (old curriculum) / SHS grad...
-
Call Center Agent with Experience
1 month ago
Iloilo, Philippines Neksjob Full timeCall Center Agent with Experience - Up to 23k- Iloilo Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: HS grad (old curriculum) / SHS...
-
Call Center Agent with Experience
4 days ago
Iloilo, Philippines Neksjob Full timeCall Center Agent with Experience / Up to 23k- Iloilo Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: HS grad (old curriculum) / SHS...
-
Call Center Agent with Experience
4 weeks ago
Iloilo, Philippines Neksjob Full timeCall Center Agent with Experience- Up to 23k- Iloilo Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: HS grad (old curriculum) / SHS...
-
Call Center Agent
5 days ago
Quezon City, Philippines Neksjob Philippines Full timeCall Center Agent Financial Account - Vertis North Site / Apply Now / 19kCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers,...
-
Call Center Agent
2 months ago
Quezon City, Philippines Neksjob Philippines Full timeCall Center Agent Financial Account - Vertis North Site / Apply Now / 19k Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers,...
-
Call Center Agent
2 months ago
Cebu City, Philippines Neksjob Corporation Full timeJoin our dynamic team as a Call Center Agent! No BPO experience is needed. Providing excellent customer service, and resolving customer inquiries. We offer comprehensive training and a supportive work environment.
-
Call Center Agent with Experience
3 days ago
Iloilo, Philippines Neksjob Full timeCall Center Agent with Experience / Up to 23k- Iloilo Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: HS grad (old curriculum) / SHS...
-
Call Center Agent with Experience
1 month ago
Iloilo, Philippines Neksjob Full timeCall Center Agent with Experience - Up to 23k- Iloilo Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: HS grad (old curriculum) / SHS...
-
Call Center Agent with Experience
3 weeks ago
Iloilo, Philippines Neksjob Full timeCall Center Agent with Experience- Up to 23k- Iloilo Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: HS grad (old curriculum) / SHS...
-
Be a Call Center Agent
2 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Full timeContact Center RoleNeksjob is looking for a highly skilled Call Center Agent to join our team in Quezon Site. As a key member of our customer service team, you will be responsible for responding to incoming customer calls, answering questions, troubleshooting problems, and providing information about our products and services.RequirementsHigh school graduate...
-
Call Center Agent
2 months ago
Quezon City, Philippines Neksjob Philippines Full timeCall Center Agent Financial Account - Vertis North Site / Apply Now / 19k Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers,...
-
Call Center Agent with Experience
4 weeks ago
Iloilo, Philippines Neksjob Full timeCall Center Agent with Experience - Up to 23k- Iloilo Site Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: HS grad (old curriculum) /...
-
Be a Call Center Agent with Experience
4 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Full timeJob Summary: We are seeking a highly skilled Call Center Agent to join our team at Neksjob. As a Call Center Agent, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information and handling complaints regarding our organization's products or services.Key...
-
Call Center Agent with Experience
4 weeks ago
Iloilo, Philippines Neksjob Full timeCall Center Agent with Experience - Up to 23k- Iloilo Site Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: HS grad (old curriculum) /...
