Technical & Sales Support

4 days ago


San Juan, Philippines MacroVista Inc. Full time

We are looking for a team player, Technical & Sales Support, to join and support our operations and after sales services.

The Technical & Sales Support role bridges the gap between technical operations and customer-facing sales activities. This position is responsible for assisting the sales team with technical expertise, supporting clients with product knowledge, and ensuring smooth implementation and post-sales support of communication solutions.

Key Responsibilities:

Technical Support
• Responsible for repair, trouble shooting and providing solutions for after sales.
• Perform the checking on all stocks received and issued.
• Accounts all rental equipment and accessories, reporting on any missing or faulty items, Regular weekly maintenance of charging equipment.
• Cycle -time in supporting service and repair activities.
• Assist in the installation, configuration, and troubleshooting of communication systems (e.g. networking, radio, CCTV).
• Provide technical documentation and user guides to clients.
• Coordinate with principal/subcon to resolve client issues.
• Conduct product testing and quality assurance checks.

Sales Support
• Support the sales team in preparing technical proposals and presentations.
• Attend client meetings to explain product features and answer technical questions.
• Help identify client needs and recommend appropriate solutions.
• Assist in preparing quotations, tenders, and bid documents.

Client Engagement
• Provide after-sales support and training to clients.
• Maintain client relationships and ensure satisfaction with delivered solutions.
• Gather client feedback and relay it to the product or engineering teams.

Qualifications:

• Proven work experience as a technician or similar role, ability to do basic trouble shooting of walkie talkie/Portable Radios.
• 1–3 years of experience in technical support or sales in the communications industry.
• Basic Knowledge on Level 1 and Level 2 repair
• Excellent attention to detail and organizational skills
• A team player and flexible to accept Ad hoc assignments as and when is required to support the team.
• Ability to collaborate and remain calm and professional in a fast-paced environment.



  • San Fernando, Philippines Culture Amp Full time

    Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...


  • San Juan, National Capital Region, Philippines Focus Support Associates Full time ₱360,000 - ₱420,000 per year

    We are seeking a skilled and customer-focused Technical Support Representative II (TSR II) to join our growing team. This role requires handling escalated technical concerns, providing high-quality resolutions, and ensuring an excellent customer experience. TSR II serves as the next level of support, requiring advanced troubleshooting skills and strong...

  • Technical Sales

    2 weeks ago


    San Juan, Philippines Certeza Infosys, Corp Full time

    Bachelor's degree in Geodetic Engineering, Electronics, Civil Engineering, Business Management, Operations Management, Marketing or business related courses Preferably with at least 1- 2 years technical sales experience Experience of surveying instruments is an advantage ...


  • San Juan, Philippines MicroSourcing Full time

    Overview Position: Technical Support Representative Location: 1880, 1880, Eastwood, Libis, QC, Philippines Work setup & shift: Work From Home | Night shift Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance,...


  • San Juan, National Capital Region, Philippines Onis Global Full time ₱30,000 - ₱35,000 per year

    We are looking for a Technical Support Representative II / Database Operations Support to join our growing team. This role requires a balance of technical troubleshooting and database operations expertise, supporting both internal teams and global stakeholders. You will be the go-to person for technical escalations, SQL queries, and database monitoring while...


  • San Juan, Philippines Ecoshift Corporation Full time

    Job Purpose The role of the Technical Support Officer will be diagnosing and repairing faults, resolving first level network and system issues, and installing and configuring hardware and software Duties and Responsibilities: • Serve as a single point of contact responding emails, chats, and phone calls from internal staff regarding IT requests, issues,...


  • San Juan, Philippines Certeza Infosys, Corp Full time

    Graduate of Geodetic Engineering, Computer Engineering, Civil Engineering, Information Technology or any related course. At least 1 year experience related to technical support Knowledgeable in using Total Station, GNSS and other surveying equipment's Ability to relate well to others in a professional and courteous manner. Must be a team...

  • Technical Sales Agent

    2 weeks ago


    San Juan, National Capital Region, Philippines TURNBERRY INGREDIENTS CORP. Full time ₱400,000 - ₱600,000 per year

    Duties and Responsibilities:✓ Research potential leads from business directories, web searches, or digital resources✓ Contact potential customers through phone calls and emails✓ Determine customer needs and offer product or service solutions and support✓ Deliver customized, targeted sales strategies✓ Close sales and lead customers through the...


  • San Juan, Philippines Mass Markets Full time

    Remote Technical Support Representative role at Mass Markets Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service...

  • Technical Sales

    2 weeks ago


    San Juan, Philippines Certeza Infosys, Corp Full time

    Bachelor's degree in Geography, Geodetic Engineering, Engineering or related field Preferably with at least 2 years experience in technical sales, marketing or any business role with hands-on experience in CAD/ GIS Familiarity with geospatial industry, products, services or solutions such as remote sensing, GIS satellite imageries and photogrammetry ...