Technical Solutions Specialist

3 days ago

Angeles, Philippines Australian Outsource Desk Inc. Full time

Job Title: Technical Solutions Specialist (AR / MR / XR Technologies)
Location: Sto. Domingo, Angeles City
Schedule: Monday to Friday, Morning Shift (7:00AM-4:00PM)
Salary: Competitive Salary
Start Date: Immediate

In this role, you’ll play a key part in integrating and supporting cutting-edge Augmented Reality (AR), Mixed Reality (MR), and Extended Reality (XR) solutions. You’ll collaborate with clients, engineers, and the sales team to drive seamless implementation and deliver top-tier support that fuels innovation.

What we're looking for:
• Bachelor’s Degree in IT, Computer Science, Engineering, or related field.
• Experience in system integration, technical support, or emerging tech.
• Comfortable with Android troubleshooting/configuration.
• Relevant industry certifications (e.g., CompTIA A+, Network+, CCNA, ITIL) are highly preferred
• Strong communication skills—especially explaining tech to non-tech audiences.
• Self-driven, collaborative, and eager to learn and grow.
• Experience as an Android developer is a significant advantage.

JOB DESCRIPTION:
• System Integration: Deploy and configure AR/MR/XR hardware and software systems for optimal performance.
• troubleshooting & Support: Be the go-to expert for diagnosing and resolving technical issues—especially with smart wearables and Android-based devices.
• Communication & Support: Effectively communicate with clients, educating them on system and hardware integration procedures, and providing comprehensive training.
• Sales Support: Partner with the sales team to tailor solutions that align with customer goals.
• Best Practices & Compliance: Ensure all systems and processes comply with industry standards and company protocols.
• Planning & Coordination: Plan integration strategies, meet project deadlines, and work cross-functionally to guarantee success.

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