Workforce Supervisor

Company Overview">At ADDFORCE Human Resource Solutions INC, we pride ourselves on our commitment to providing exceptional workforce management solutions to our clients.">Job Description">We are seeking a highly skilled and experienced Workforce Supervisor to join our team. As a Workforce Supervisor, you will be responsible for overseeing the daily operations...

Resource Supervisor Position Purpose: The Resource Supervisor is responsible in the supervision and monitoring of RMG Analysts through coaching and feedback. He/She will be directly reporting to the Resource Manager. Essential Functions and Responsibilities: Monitor project performance and communicate with internal and external partners. Provide...

Resource Supervisor Position Purpose: The Resource Supervisor is responsible in the supervision and monitoring of RMG Analysts through coaching and feedback. He/She will be directly reporting to the Resource Manager. Essential Functions and Responsibilities: Monitor project performance and communicate with internal and external partners. Provide...

Resource SupervisorPosition Purpose:The Resource Supervisor is responsible in the supervision and monitoring of RMG Analysts through coaching and feedback. He/She will be directly reporting to the Resource Manager.Essential Functions and Responsibilities:Monitor project performance and communicate with internal and external partners.Provide guidance to the...

• Must be a College Graduate from any course. • with 2-3 years experience in Workforce Management. forecasting and scheduling. • With supervisory experience handling Lead RTA or Lead WF. • Experience in handling all LOB (Email, chat and voice). • Can work Onsite in Gilmore, San Juan City and Pasig City. • Amenable to work in a shifting schedule.

• Must be a College Graduate from any course. • with 2-3 years experience in Workforce Management. forecasting and scheduling. • With supervisory experience handling Lead RTA or Lead WF. • Experience in handling all LOB (Email, chat and voice). • Can work Onsite in Gilmore, San Juan City and Pasig City. • Amenable to work in a shifting schedule.

Key ResponsibilitiesAs a Production Supervisor, you will be responsible for:Ensuring daily production targets, quality, and customer requirements are met.Reviewing production schedules and determining workforce requirements.Troubleshooting production problems and recommending solutions.Coordinating with cross-functional teams to improve processes and reduce...

Job Summary">We are seeking a highly skilled and experienced Workforce Supervisor to join our team at ADDFORCE Human Resource Solutions INC. The successful candidate will be responsible for overseeing the daily operations of our workforce management division, working closely with our team to deliver exceptional results.">Key Responsibilities">• Oversee the...

JOB DESCRIPTION Responsibilities: • The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. • On boarding of new accounts in Location/Delivery...

JOB DESCRIPTION Responsibilities: • The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. • On boarding of new accounts in Location/Delivery...

JOB DESCRIPTION Responsibilities: • The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. • On boarding of new accounts in Location/Delivery...

JOB DESCRIPTION Responsibilities: • The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. • On boarding of new accounts in Location/Delivery...

Company Overview">Quess Philippines Corporation is a leading business process management company that provides end-to-end solutions to various industries. We pride ourselves on our innovative approach, commitment to excellence, and dedication to delivering high-quality services.">Job Description">The RTA Supervisor will be responsible for managing a team of...

Company Overview">ADDFORCE Human Resource Solutions INC is a leading provider of workforce management solutions, committed to helping our clients achieve their goals through innovative and effective practices.">Job Description">This is a unique opportunity to join a dynamic and forward-thinking organization, where you will play a key role in shaping the...

About the RoleWe are looking for a Production Supervisor who can ensure that daily production targets, quality, and customer requirements are met. The successful candidate will be responsible for reviewing production schedules and determining workforce requirements to maintain a smooth flow of operation.A key aspect of this role is troubleshooting production...

Job Overview">The RTA Supervisor will play a critical role in ensuring the success of our contact center operations. The ideal candidate will possess strong leadership skills, experience in workforce management, and proficiency in Microsoft Office tools.">Responsibilities">Lead a team of RTA analysts to achieve business objectives.Ensure schedule adherence...

Qualifications 2nd year College Undergrad (No back subjects)= No experience needed HS/SHS Graduates with 6 months BPO experience Average communications skills Willing to work onsite Amendable to any given schedule A team player Can work ASAP Job Description - Main contact of customers for 1&1 support - Improve weekly and monthly performance based on...

Qualifications With at least 1-year BPO Experience Average communications skills Willing to work on-site Amendable to any given schedule A team player Can work ASAP Job Description Handle mileage plus reservations and queries. Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done...

Qualifications 2nd year College Undergrad (No back subjects)= No experience needed HS/SHS Graduates with 6 months BPO experience Average communications skills Willing to work onsite Amendable to any given schedule A team player Can work ASAP Job Description - Main contact of customers for 1&1 support - Improve weekly and monthly performance based on...

Key Responsibilities:The Call Center Training Lead will be responsible for developing and implementing effective training programs for consultants and trainers.This includes ensuring that all trainers are up-to-date on subject matter and involved in activities that develop relationships with operation staff.Collaborate with Quality Supervisor and TQM to...